Pluspoint

About Pluspoint

Pluspoint transforms customer experience management for multi-location businesses with AI-powered solutions. Boost the online reputation by increasing visibility, accelerating positive reviews, and improving search rankings to attract more customers. Streamline operations with automated replies and effortlessly engage audiences across platforms using a unified dashboard. Manage and schedule posts for Facebook, Instagram, and Google Business Profile, while delivering hyper-targeted, location-based content directly to customers’ mobile devices for higher conversions. Simplify communication with a unified inbox, enabling efficient response tracking and inquiry resolution. Turn customers into loyal advocates by gathering feedback, addressing concerns, and building trust. Pluspoint also supports multi-channel campaigns to enhance brand loyalty and drive engagement. Access robust analytics, NPS scoring, and sentiment analysis to gain actionable insights that improve performance. Simplify reputation and social media management with Pluspoint, so one can focus on delivering exceptional customer experiences and growing the brand.

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Pricing

Free Trial Available
Starts at $32.5. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

60%
Momentum

60%
Popularity

74%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Pluspoint Features

Show Feature Explanation

Show Missing Features

Reputation Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Pluspoint Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter $32.50 $39.00 per month

$390 per Location per Month

Establish a strong digital presence.

Features

Listings Management
Social Publishing
Review Monitoring
Automatic Replies
Omnichannel Inbox
Live-chat
Micro-sites
Pluspoint AI
Analytics
Sentiment Analysis

Professional $57.50 $69.00 per month

Elevate engagement and reputation.

Features

Includes features of Starter plan, plus
Satisfaction surveys
Review generation
One-off campaigns
Follow-ups and upsells
Customer segmentation

Custom Custom

Tailored solutions with premium support.

Features

Includes features of Professional plan, plus
Personal Onboarding
Custom Reports
White-labeling
Custom Integrations
Dedicated Customer Success team

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Disclaimer: The pricing details were last updated on 13/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Pluspoint Pricing