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About Phonestat

Phonestat software is a platform used to gain insights with customer feedback to automate workflows. The software offers set of questions to calculate customer experience scores. Collaborate with your team to measure the staff performance and customer satisfaction. Generate reports and exporting them to Excel file formats in minutes. Customer Service Sectors, Small and Medium companies make use of the software.

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Phonestat Features

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Dashboard

A digital insight of reports and other workings on a single screen

Call Monitoring

Allows you listen to all inbound and outbound calls.

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Call Recording

Facility to record calls with a set of conditions and compliance

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback
Phonestat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 03/09/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Phonestat Pricing

Phonestat Alternatives

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Phonestat FAQs

What is Phonestat used for?

Phonestat offers the following functionalities:

  • Performance Metrics
  • Dashboard
  • Call Monitoring
  • Workflow Management
  • Call Recording
  • Surveys & Feedback

Learn more about Phonestat features.

Does Phonestat provide API?

No, Phonestat does not provide API.

Phonestat Contact

Vendor Details

Surry Hills, Australia

Contact Details

(02) 8062 6767

https://www.phonestat.com/

Social Media Handles

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