Onfido

About Onfido

Onfido is a document ID and facial biometrics verification platform that helps companies onboard customers securely through the remote process. At Onfido, users can match their customers’ digital account with their ID and face, authenticate and re-verify them with a selfie whenever needed. Customers only need a photo ID and a smartphone to prove their identity proof. The platform checks every document, video and selfie for fraud on its own, or with human intelligence also whenever needed. It also helps customers at every stage of the identification process with blur and glare detection during upload and form autofill. Onfido automates the manual processes, eliminating the need for resetting checks or passwords. With a comprehensive verification system, Onfido also includes a dashboard that provides clear insight and a complete audit trail. This helps companies to navigate AML and KYC regulatory requirements. The platform also publishes an annual fraud report that helps users to find the latest fraudulent cases and learn how to avoid them.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Onfido Features

Show Feature Explanation

Customer Engagement

Enables the brand to maintain contact with their potential customers

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Fraud Prevention

Protects your referral program against abuse/fraudulent transactions

Document Management

Ability to store and manage your electronic documents

Compliance Management

Helps to stay in compliance with HR laws by notifying users of all HR law updates or changes

Authentication

Helps in verifying and validating the software application

Onfido Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Onfido Custom

Features

Document Verification
Biometric Verification
Data Verification
Fraud Detection
Onfido Studio
Atlas™ AI
Smart Capture SDK
Orchestration and SDK Solutions
Onboard more Customers
Navigate Compliance
Reduce Cost and Complexity

Disclaimer: The pricing details were last updated on 07/01/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Onfido Pricing

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Onfido Reviews

User Rating

4.6/5 (Based on 105 Ratings)

Rating Distribution

Excellent
60%
Very Good
37.1%
Average
1.9%
Poor
0%
Terrible
1%

User Sentiments

Fast Verification Process, Easy Integration, Secure Identity Verification, User Friendly Interface

Inaccurate ID Verification, Unresponsive Customer Support, Poor Image Recognition, Limited Document Support

Do You Use Onfido?

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Review Summary

Users applaud Onfido's user-friendly interface, ease of integration, and accurate identity verification. Its automation capabilities streamline the verification process, saving time and resources. However, some users have experienced occasional technical difficulties and delays in customer support response. Additionally, concerns have been raised regarding data security and privacy measures, particularly in light of recent data breaches. Despite these issues, Onfido's strengths in user experience and verification accuracy make it a popular choice for businesses seeking a reliable identity verification solution.

Pros

Streamlines identity verification processes, enhancing security and user experience.
Offers customizable workflows to suit specific business needs.
Delivers realtime results, enabling swift decisionmaking.