Kaseya BMS

About Kaseya BMS

Kaseya BMS helps to run a business efficiently at a fraction of the current cost. With this software, businesses can easily create, manage and resolve all the service requests and tickets alike. Also, Kaseya BMS helps organisations to reduce the number of service tickets generated and resolve IT incidents faster. By using the services of this platform, business heads can spend less time on billing and tracking mundane tasks. Kaseya BMS also allows a company’s technicians to work effortlessly across several tools. Further, the platform enables users to access the right information when and where they need it. With Kaseya Business Management software companies can manage their IT projects and derive real-time status reports while improving forecasting through comprehensive project management. Also, it plays an important role in maintaining better relations between companies and customers or prospects. This simple-to-use system helps customers and prospects to keep a track of current accounts, communications as well as new possibilities. Kaseya BMS also helps organisations with billing & finance, business intelligence & reporting.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

82%
Momentum

63%
Popularity

85%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Kaseya BMS Features

Show Feature Explanation

Show Missing Features

Business Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Marketing Management

Documents, tracks and also helps to access all data pertaining to the marketing department

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Scheduling

Manages and helps to prepare schedules in an appropriate and timely manner

Vendor Management

Helps to manage necessary data concerning vendors and allows easy access

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Financial Management

Handles functions like management of cash and utilisation of funds

CRM

Handles your contact database, follows up with potential customers and keeps them engaged

Time & Expense Tracking

Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Purchasing

Acquiring goods or services required for the business at minimal cost

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Training Management

Automates the documenting processes involved in training management and records the performance of employees during training sessions

Kaseya BMS Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Kaseya BMS Custom

Features

Real-Time Dashboard
Workflow rules
Asset Information
Remote Access to Devices
Auto-remediation of Tickets
Centralized View Into Customer Assets
Financial Summary
Project Template
Expense tracking
Project Billing
Account Management
Quotations
Sales Cycle
Time Tracking
Management of Invoices

Disclaimer: The pricing details were last updated on 23/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Kaseya BMS Pricing

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Kaseya BMS Reviews

User Rating

3.6/5 (Based on 85 Ratings)

Rating Distribution

Excellent
42.4%
Very Good
23.5%
Average
7.1%
Poor
2.4%
Terrible
24.7%

User Sentiments

Comprehensive Ticketing System, Intuitive User Interface, Customizable Reporting, Seamless Integrations with other Kaseya Products

Complex Workflow Configuration, Occasional Performance Issues, Limited Invoice Customization, Inadequate Training Resources

Do You Use Kaseya BMS?

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Review Summary

Overall, users find the software easy to use and appreciate its comprehensive features. They praise its ability to streamline business processes, automate tasks, and improve efficiency. However, some users express concerns about the complexity of certain features and occasional glitches. Additionally, a few users mention that customer support could be more responsive.

Pros

Streamlined IT operations with centralized management and automation.
Enhanced security with robust data protection and compliance features.
Improved efficiency through simplified task management and streamlined workflows.