GrooveHQ

About GrooveHQ

Groove simplifies customer communication with a shared inbox, smart automation, and AI-powered tools. It’s everything the team needs to manage conversations, without unnecessary complexity. Groove centralizes customer emails and messages into one inbox, enabling the team to collaborate, assign tasks, and respond effortlessly. With features like Smart Folders, tags, and custom fields, users can prioritize and track conversations without losing control. Automation is built-in with a simple rules engine that handles ticket assignments, tagging, priorities, and workflows, letting the team focus on what matters most. Groove’s AI enhances productivity by summarizing conversations, detecting sentiment, suggesting tags, and assisting agents in crafting faster, more effective responses. Integrations are seamless—connect Groove with Slack, Salesforce, HubSpot, Stripe, and other tools to team relies on daily. Whether it’s improving collaboration, streamlining workflows, or delivering exceptional customer support, Groove is the ultimate solution for teams looking to simplify their customer communication..

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Pricing

Free Trial Available
Starts at $24.0.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

GrooveHQ Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Standard $24.00 $24.00 per month

$24 per User per Month billed Yearly

$29 per User per Month billed Quarterly

Features

2 Shared inboxes with email, live chat, and social channels
1 Knowledge base site
Email management & ticketing
Unlimited help widgets
Round robin auto assignments
Standard rule automations
Satisfaction ratings & feedback
Standard reporting
API & webhook access
40+ Native integrations
iOS & Android mobile apps
Email & help desk importer
Onboarding and 24x7 support

Plus $36.00 $36.00 per month

$36 per User per Month billed Yearly

$45 per User per Month billed Quarterly

Features

Includes features of Standard plan, plus
5 Shared inboxes with email, live chat, and social channels
2 Knowledge base sites with restricted access
10 Free lite users
Advanced rule automations
SLA management
Advanced reporting
Business hours
AI summarize
AI sentiment & tagging
AI writing assist
Team assignments & reporting
Premium integrations (HubSpot, Jira, Salesforce)

Pro $56.00 $56.00 per month

$56 per User per Month billed Yearly

$70 per User per Month billed Quarterly

Features

Includes features of Plus plan, plus
25 Shared inboxes with email, live chat, and social channels
5 Knowledge base sites with restricted access
50 Free lite users
Tiered discounts
Data exports
Enterprise security
Advanced API access
Skill based auto assignment
Concierge onboarding
Dedicated account manager
Quarterly account optimization reviews
Quarterly team training
Call back support
Engineer support

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Disclaimer: The pricing details were last updated on 29/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about GrooveHQ Pricing