Genuity

About Genuity

Genuity is an IT & Vendor Management software that provides technology management solutions for all companies. There is no denying the fact that IT is a complex, confusing and expensive black box. To break open that box, Genuity has been created. The software levels the playing field for businesses of all sizes. Also, Genuity encourages businesses to make informed decisions about the technology behind their most critical operations. To gain a bird’s eye view of a company’s SaaS and vendor expenses, this software is considered to be the right choice. The different integrations involved with Genuity helps users in eliminating unused applications and instances. Furthermore, this software helps companies to track their contract’s lifecycles. With Genuity, companies can automate one of the last manual processes and manage all the contacts in one place. The automatic alerts of this software ensure that the employees don’t miss a deadline. To stay on track with the IT investments, Genuity provides centralised visibility to the teams. When up-gradation of such investments is required, this software monitors warranties, performance and even bugs. Other solutions provided by Genuity are Telecom Management, Help Desk and Network Monitoring.

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Pricing

Free Trial Available
Starts at $29.99.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Genuity Features

Show Feature Explanation

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Cost Tracking

Helps in tracking the cost of stock items for easy access

Compliance Management

Helps to stay in compliance with HR laws by notifying users of all HR law updates or changes

Spend Management

Managing the expenditure of a business in order to build its product or services

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Vendor Management

Helps to manage necessary data concerning vendors and allows easy access

Document Storage

Helps in storing the documents electronically and in a systematic way

Inventory Management

Helps electronically supervising and keeping a record of the inventory or account of the hospital materials

Supplier Management

Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc

Genuity Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Genuity $29.99 $29.99 per month

Features

Genuity IT Management Suite
Genuity Technology Marketplace

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Disclaimer: The pricing details were last updated on 27/10/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Genuity Reviews

User Rating

4.8/5 (Based on 80 Ratings)

Rating Distribution

Excellent
78.8%
Very Good
21.3%
Average
0%
Poor
0%
Terrible
0%

User Sentiments

Excellent Customer Support, Affordable Pricing, User-Friendly Interface, Comprehensive Asset Management

Limited Integrations, Lack of SSO Options, Minor UI Issues, Limited Customization Options

Do You Use Genuity?

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Review Summary

Genuity is a highly-rated IT management platform praised for its affordable pricing and exceptional customer service. Users consistently highlight the responsive and helpful support team, with quick resolution times and willingness to assist with even complex issues. While some features are still under development, users appreciate the platform's continuous updates and the value it delivers for managing assets, contracts, and support requests. Its integration with help desks and asset databases makes it an all-in-one solution for streamlining IT operations.