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About FICO Customer Communication Services

FICO Customer Communication Services is a platform used to create conversations. The software offers tools to manage channel windows and customer contact to perform segmentation, assign communication strategies, and control workflow. Collaborate with teams to evaluate risks associated with different communications to make decisions using data, models. Small, Medium companies make use of the software.

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Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

FICO Customer Communication Services Features

Alert Notifications

Alerts the user when predefined criteria is met

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Data Capture

Helps in gathering and extracting data from documents and transforming them into computer-readable form

Template Management

Enables the user to create templates and modify and customise them later

Compliance Management

Helps to stay in compliance with HR laws by notifying users of all HR law updates or changes

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
FICO Customer Communication Services Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 16/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FICO Customer Communication Services Pricing

FICO Customer Communication Services Alternatives

View All FICO Customer Communication Services Alternatives

FICO Customer Communication Services Reviews

User Rating

3.6/5 (Based on 9 Ratings)

Rating Distribution

  • Excellent

    44.4%
  • Very Good

    11.1%
  • Average

    22.2%
  • Poor

    0%
  • Terrible

    22.2%

Do You Use FICO Customer Communication Services?

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Videos on FICO Customer Communication Services

FICO Customer Communication Services FAQs

What is FICO Customer Communication Services used for?

FICO Customer Communication Services offers the following functionalities:

  • Alert Notifications
  • Multi-Channel Communication
  • Data Capture
  • Template Management
  • Compliance Management
  • Workflow Management

Learn more about FICO Customer Communication Services features.

Does FICO Customer Communication Services provide API?

No, FICO Customer Communication Services does not provide API.

FICO Customer Communication Services Contact

Vendor Details

San Jose, California

Social Media Handles

Not available

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