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About DropThought

DropThought software is a platform used to collect and analyze their opinions across journey to drive key business metrics. The software offers interface to capture feedback along the customer journey and integrate with websites, mobile apps, email, tablets and kiosks. The Advanced text analytics for emotional intelligence indicators used to generate reports via dashboard and reports. Small, Medium companies make use of the software.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    76%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

DropThought Features

Employee Engagement Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%

Pulse Surveys

Helps managers to measure employee satisfaction and health of the company on a time-to-time basis

Anonymous Feedback

Allows collecting feedback securely in a private manner by hiding the identity of the person

Rewards & Recognition

Helps to acknowledge the achievements, accomplishments of an employee, acquaintances, peers, team, and team members

Performance Management

Helps to train, motivate, build accountability to the workforce and measure their outcomes on a timely basis

Goal Management

Helps in setting targets of a team or an individual and track progress to reach business objectives

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Benchmarking

Setting up standards and targets for your team and team members, so that they are performing at their best

Self Appraisal

A self-assessment to portray the performance of ownself during a particular period at work

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement
DropThought Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 03/05/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about DropThought Pricing

DropThought Alternatives

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DropThought Reviews

User Rating

4.8/5 (Based on 65 Ratings)

Rating Distribution

  • Excellent

    75.4%
  • Very Good

    24.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-friendly interface, Easy to use, Great customer support, Detailed reporting

Limited customization options, Lack of mobile application, Limited knowledge base, Unclear navigation

Do You Use DropThought?

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Review Summary

Users consistently praise DropThought's user-friendly interface, ease of use, and helpful customer support. They particularly appreciate the platform's ability to quickly gather customer feedback and insights, leading to improvements in service quality and product development. While users highlight the platform's simplicity, some note a desire for more advanced features like customizable reports and integration with additional communication platforms. Overall, the reviews suggest DropThought is a valuable tool for gathering feedback and driving positive change, but users recommend further development to address specific areas for improvement.

Pros

  • DropThought provides a userfriendly interface, making it easy to navigate and use.
  • It effectively gathers customer feedback, enabling businesses to understand customer sentiment and enhance services.
  • DropThought's reporting capabilities offer detailed insights into customer feedback, helping businesses make datadriven decisions.

Cons

  • Limited customization options for survey templates and reports may hinder businesses from tailoring them to their specific needs.
  • The platform's interface could benefit from improvements in navigation to make it even more userfriendly.
  • While DropThought offers a desktop version, the lack of a mobile app can limit accessibility for users on the go.

DropThought Reviews

AI-Generated from the text of User Reviews

DropThought FAQs

What is DropThought used for?

DropThought is Employee Engagement Software. DropThought offers the following functionalities:

  • Pulse Surveys
  • Anonymous Feedback
  • Rewards & Recognition
  • Performance Management
  • Goal Management
  • 360 Degree Feedback
  • Benchmarking

Learn more about DropThought features.

Does DropThought provide API?

No, DropThought does not provide API.

DropThought Contact

Vendor Details

Santa Clara, CA Founded : 2011

Contact Details

+1 408-330-0700

https://www.dropthought.com/

Social Media Handles

Disclaimer

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