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About Dial800

Connect more with analytics-powered communications. Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems

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Screenshots & Videos

Building Routing
Using Call Scoring And Sentiment-Analysis
Hunt Groups

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    73%
  • Momentum
    62%
  • Popularity
    80%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • NA

Modes of Support

  • Not available

Dial800 Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%

Outbound Call Center

Allows your agent to make outgoing calls

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

IVR Support

Interactive voice recognition routes the caller to the right agent
Dial800 Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Basic $50.00 $50.00 per month

Features

  • Call Queueing
  • Basic Reporting
  • Dashboard
  • Routing Designer
  • DNIS Tagging
  • Target Tagging

Power $225.00 $225.00 per year

Features

  • Call Queueing
  • Basic Reporting
  • Dashboard
  • Routing Designer
  • DNIS Tagging
  • Target Tagging
  • Dynamic Number Insertion
  • Real-Time Events
  • Advanced Reporting

Enterprise $500.00 $500.00 per month

Features

  • Call Queueing
  • Basic Reporting
  • Dashboard
  • Routing Designer
  • DNIS Tagging
  • Target Tagging
  • Dynamic Number Insertion
  • Real-Time Events
  • Advanced Reporting
  • RoundTrip API
  • Agency Login (Subaccounts)
  • Dedicated Account Manager

Basic VoIP Phone System $200.00 $200.00 per month

Features

  • 5,000 minutes
  • 5 extensions
  • Basic CallView360®
  • Business Texting
  • TALK SoftPhone
  • Team Messaging
  • Video Calls
  • Call Queues
  • Office & SoftPhone Compatible

Power VoIP Phone System $425.00 $425.00 per month

Billed Annual Term

Features

  • Includes All Basic VoiP Features PLUS
  • 15,000 minutes
  • 15 extensions
  • Business Texting
  • MEET - Virtual Meetings
  • Power CallView360®

Enterprise VoIP phone system $650.00 $650.00 per year

Features

  • Includes All Basic VoIP Features PLUS
  • 30,000 minutes
  • 30 extensions
  • Enterprise CallView360®
  • Business Texting
  • MEET - Virtual Meetings

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 10/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Dial800 Pricing

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Dial800 Reviews

User Rating

4.8/5 (Based on 6 Ratings)

Rating Distribution

  • Excellent

    83.3%
  • Very Good

    16.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Dial800?

Write a Review

Dial800 Reviews

Dial800 Screenshots

Building Routing

Building Routing

 Using Call Scoring And Sentiment-Analysis

Using Call Scorin...

 Hunt Groups

Hunt Groups

 Group Properties

Group Properties

 Location Group

Location Group

Dial800 FAQs

What is Dial800 used for?

Dial800 is Call Center Software. Dial800 offers the following functionalities:

  • Outbound Call Center
  • Predictive Dialer
  • Queue Management (Calls)
  • Auto Call Recording
  • Call Monitoring

Learn more about Dial800 features.

What are the top alternatives for Dial800?

Here`s a list of the best alternatives for Dial800:

Does Dial800 provide API?

No, Dial800 does not provide API.

Dial800 Contact

Vendor Details

Founded : 1996

Contact Details

Not available

https://www.dial800.com/

Social Media Handles

Customers

Net Theorum
Cubii
Door Mart
Dx Media Direct
Hearing Assist
Inbound Prospect

Dial800 Integrations

Google Analytics
Google Analytics Web Analytics Software
Salesforce
Salesforce CRM Software
Oracle NetSuite OneWorld

Disclaimer

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