Commune

About Commune

Commune is a customer communication hub that enables scalability in customer success. It allows for the creation of optimized experiences for each customer, all without the need to write any code. This makes it a powerful tool to increase customer satisfaction and loyalty. Commune focuses on providing personalized customer experiences to help businesses grow and succeed. It offers features that enable businesses to track customer interactions, create and manage customer profiles, and develop automated customer journeys. The platform also provides an array of integrations to ensure that customer data is centralized and easily accessible. With Commune, businesses can develop a comprehensive understanding of their customers and tailor experiences that best meet their needs. Ultimately, Commune makes customer success more efficient and effective.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $299.00. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Commune Features

Show Feature Explanation

Customer Portal

Provides a client the access to various company information such as ordering history, customer account information, past invoices, etc.

Training Management

Automates the documenting processes involved in training management and records the performance of employees during training sessions

Event Management

Helps to identify and manage events and notify important events digitally

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Customer Feedback

Helps the website owner to receive customer feedback directly from the website

Commune Pricing

Free Trial

Available

Pricing Options

Premium Plans ( One-time license / Quotation Based )

Pricing Plans

Professional $299.00 $299.00

For $299

Key features to scale your customer success with integrations and analytics

10,000 seats ( +1 seat / $2 )

5 seats ( +1 seat / $20 )

50,000/month ( +1,000 messages / $5 )

30 groups ( +1 group / $20 )

3 logics ( +1 logic / $50 )

Features

Design Customization
Layout options
Colors
Head/side banners
Forum
Q&A/UI
2 columns UI
Rich text editor
Unlimited categories and visibility setting
Search within community
File attachment
Video embedding
Knowledge base
Event management
Training
Direct messaging
Surveys
Onboarding tutorial
Customized push notifications
Customized web pop-ups
Weekly digest emails
Mobile app
Gamification
Content optimization
Custom workflows (coming soon)
Custom domain
Integrations
Analytics
Moderation & Security
Chat support
Full access to Commune User Help

Elite $599.00 $599.00

For $599

Everything you need plus dedicated Customer Success support from customer success experts

50,000 seats ( +1 seat / $1 )

10 seats ( +1 seat / $10 )

300,000/month ( +1,000 messages / $2 )

100 groups ( +1 group / $10 )

10 logics ( +1 logic / $20 )

3,000 posts/comments ( +100 / $20 )
(up to 3 pop-ups at one time)

Features

Design Customization
Layout options
Colors
Head/side banners
Forum
Q&A/UI
2 columns UI
Rich text editor
Unlimited categories and visibility setting
Search within community
File attachment
Video embedding
Knowledge base
Event management
Training
Direct messaging
Surveys
Onboarding tutorial
Customized push notifications
Customized web pop-ups
Weekly digest emails
Mobile app
Gamification
Content optimization
Custom workflows (coming soon)
Custom domain
Integrations
Analytics
Moderation & Security
Chat support
Full access to Commune User Help

Enterprise Custom

The full suite with expert solution design and continuous consulting to improve your processes and maximize the outcome

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 22/01/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Commune Pricing