ChatSupport

About ChatSupport

They believe in real people. Connection is about feeling heard. And even the most advanced chatbot in the world can’t offer your visitors that feeling. For true connection, you need real people ready to reach out and respond, whatever the channel. Real connection needs real people. We provide the platform for free, but it’s up to you to build those connections. There’s no need for payment info or lifelong contracts in our self-service plan. And regardless of the plan you choose, there are no hidden fees and we don't share your data with anyone.

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Pricing

Free Trial Available
Starts at $19.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%
Reviews

80%
Momentum

63%
Popularity

64%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Small Business
Freelancers
Individuals

API Support

NA

Modes of Support

24/7 (Live rep)

ChatSupport Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

ChatSupport Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Free (Self Service) Free

Your team can handle Unlimited Chats

Features

Up to 20 users
Dedicated dashboard
Up to 5 widgets
Proactive chat
Multi-chat handling
Send outbound campaigns

STARTUP (Supported Service) $19.00 $19.00 per month

Features:

25 Chats Included ($1.25 per chat)
$1.25 per extra chat
Proactive chat
Multi-chat handling
Send outbound campaigns

SUPPORT (Supported Service) $49.00 $49.00 per month

Features:

50 Chats Included ($1.10 per chat)
$1.10 per extra chat
Proactive chat
Multi-chat handling
Send outbound campaigns

PRO(Supported Service) $59.00 $59.00 per month

Features:

100 Chats Included ($1 per chat)
$1 per extra chat
Proactive chat
Multi-chat handling
Send outbound campaigns

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Disclaimer: The pricing details were last updated on 24/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ChatSupport Pricing