BestChat

About BestChat

BestChat is a customer support assistant which uses an end-to-end cloud interactive Network to connect with the customers in the fastest way possible. This will improve sales and customer support with the help of features like web live chat, email, data analysis and AI-robot chat system. It can be integrated with platforms like Facebook, Twitter, WhatsApp and Email, which will allow the customers to initiate a live chat with a service provider anytime and anywhere. The integrated message system enables the users to manage all the messages via different platforms in the system. Multiple platform support allows the user to access the data from any platform. Features like saturation distribution, in turn distribution, priority distribution makes BeshChat have the perfect balance between ability and efficiency. Let BestChat be your advantage with some add-on features like Multi-system integration which connects the application with your system.

Pricing

Free Trial Not Available
Starts at $24.91.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

60%
Momentum

64%
Popularity

65%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

BestChat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Transfers

Transfer of calls from one operator to another with just one click

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Call Me Option

Allows your visitors to speak to your agents directly over the phone

BestChat Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based / Subscription )

Pricing Plans

MONTHLY YEARLY

BestChat $24.91 $29.00 per user / month

$29 Per Month Per Agent billed monthly

$299 Per Year Per Agent billed Annually

Flexible - $29 flexibly according to usage

Features

Online chat system
Google analytics
Basic CRM
File transfer
Capture screen
ACD system
Quick response
Android and iOS support

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Disclaimer: The pricing details were last updated on 13/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BestChat Pricing