Home/ CRM Software/ AllProWebTools/ Reviews
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
CRM Software for Customers
91.1%
6.3%
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2.5%
Exceptional Customer Support, Ease of Use, Robust CRM Functionality, All-in-One Business Solution
Lack of Mobile App, Occasional Software Issues, Learning Curve for Advanced Features, Limited Customization Options for Certain Features
User reviews for All Pro Web Tools highlight a robust all-in-one platform designed to streamline small business operations. The most praised features include the user-friendly interface, comprehensive CRM capabilities, and exceptional customer support, often described as responsive and knowledgeable. Several users lauded the affordable pricing, making it accessible to startups and smaller companies. Some users mentioned a learning curve, particularly for those less tech-savvy, while others expressed a desire for more customization options. However, the overall sentiment is positive, with users consistently appreciating the integrated features, time-saving functionality, and the company's commitment to customer satisfaction.
AI-Generated from the text of User Reviews
I LOVE That every way I communicate with my customers is on record. I can see if they called on the phone, texted me, emailed me, or even used Facebook Messenger to contact me. It's like iCloud for your business. I love that all my employees can see the communication going on with our customers so that anyone can respond and help funnel our client from inquiry to sale. The customer service at the company is beyond AMAZING. You can easily screen share with them to troubleshoot or ask questions. And if you need the program to do something it doesn't currently do, they also work to personalize it.
I searched for a CRM that would allow you to text message and use Facebook Messenger as a way to communicate with your customer, and AllProWebTools does that and so much more. I enjoy finding new ways every day to integrate it more and more into my business because every day, my job gets more accessible and more manageable when I do.
There is a bit more tech knowledge that the user needs than some other click and add type sites. But they have tutorials for everything, so you can always find out what to do. I would like to see a phone app to do all the same stuff on my phone and not have to be around a computer all of the time. I would also like to edit orders if I made a mistake or left something off instead of having to void the order and start over. It seems so completely overwhelming when you are first starting, but the customer service will help guide you in anyways they need to make sure you're successful in using the system.
If you are looking for a CRM that will allow you to communicate with your customers on multiple platforms, look no more!
Being able to see all the ways I communicate with the customer. Having my staff jump in at any point in the sale and continue those conversations seamlessly through the company is truly remarkable and takes the stress off of me. I love seeing the lifetime value of a customer, because I have a lot of repeat customers and it is super cool to have that information at your fingertips.
Great automation tool to schedule marketing and forget about it
High, attentive customer service
Love screenshare when have an issue
Not a phone number to call when help needed however you can select live support and get on a screenshare which is great
Email outreach don't adjust according to time zone. System does notify you of time difference
This is a great tool for small business owner to track communication. Easy to use and turns a small company into a "big" company
Automation. Often I work at non traditional times so I can set my marketing efforts during those off hours and have them work behind the scenes during the typical hours.
Pretty easy to use
I have gaps with other software, either with support or bandwidth etc, but AllPro, never lets me down. The support is an 11/10 and the software, the same. I can't say enough about the team that got me up and running and is STILL there for me for any question I have regardless of how elementary or advanced, they know it all, so you don't have to. It's exactly what your business is missing out on, to grow.
There are no features missing, when I find something I don't like or can't find I'll update this review, I truly can't think of 1 thing I'd need that they don't provide.
ability to send mass emails without hassles
ability to tag and organize leads
excellent templates for emailing
amazing organization system for contacts/leads
robust set of apps within the CRM function that allow for huge growth and scale
I have been a user of this product for over 2 years now, its VERY easy to use and anytime I have a question support is very easy to get in touch with.
Dave continually is looking to make this program better to help more businesses with marketing efforts.
I am am huge fan of his email marketing tools and once I got everything set up it has allowed me to follow up with old clients and customers that never converted. Since everything has been set up my business has probably profited well over six figures JUST from his email marketing software.
There are many other great tools as well, setting up lead pages that port right into the CRM and you can auto add to campaigns etc. If you are looking for an All-In-One CRM tool for your business this is it.
Honestly, I have no complaints about using this software.
If you are looking for an all-in-one platform for your business, look no further.
Email marketing, lead pages, generating more customers, keeping track of customers in the sales process.
Once it's set up, this program is so easy to use! It's fast, helpful, and tracks not only my clients but my employees as well. I'm still learning about all the things it can do and am excited to have everything "under one roof" so-to-speak! Excited to learn more!
Any sort of set up with new programs is frustrating for those who know nothing of how the set up should be!
Being able to send pictures is a crucial part of my business. But I hear "the fix" is coming!
The ease of use is hard to beat (once everything's set up!) and the staff is so friendly and helpful!
Saving time with employee payroll, the employees are documenting what they do on a daily basis, I'm tracing my customers, their calls and what their looking for, the time of day they're calling and being able to use the CRM part as well. I'm just now starting putting my orders and estimates in (that frustrating part of set up thing again!) but really think this will be a time saver for us, too!
Not only did I get more organized and more efficient at a fantastic value, I also gained a partner in business. Not only does Dave support me with his tools, but he really provides a strategic third party view to see where I can grow and capitalize on my efforts!
The software feels a little bit outdated in its style. However, it functions great and Dave the owner has guaranteed me they are actively working on implementing the latest tech and design elements.
This is the kind of company I can grow with. If you have a growing business I highly recommend you have a conversation with him. What money?? The value he has brought my business is worth more than pocket change I give them in exchange!
APWT has a suite of business tools that take the manual process of marketing your business, servicing clients, accepting payments, and managing your employees.
The amount of time that you can save while being extremely efficient is my favorite aspect. In today's busy world, time is our most precious resource and can be our biggest enemy in the business world. With AllProWebTools I can get more done in less time and automate processes so I can even make money while I sleep. To have such a powerful a tool at a rate that is truly affordable is awesome. This really allows my business to compete at a higher level, stay organized and keep my clients engaged.
There's not much to dislike...there's a learning curve but they offer support videos, live support and much more to make it easy.
With today's modern business world, utilizing the best technology is key. The problem for most businesses is that they expect a solution like this to cost too much. The truth is that if you don't use something like AllProWebTools you are losing money. Being efficient and organized are two components to running a successful business and AllProWebTools makes it easy to save time and increase profits with minimal effort.
I've setup the CRM and integrated it with my website, setup email drip campaigns, can use the introduce feature to help clients and track whom I've introduced already. Keeping notes on clients, employees, projects and so on helps me stay organized. In the future we may start using the e-commerce functionality to offer clients the ability to submit payments to us online.
From the moment I started with AllProWebTools, I have received the best customer service and support around! They go above and beyond to make sure that you are 100% happy. No matter what the problem is, even if you created the problem, they are there to work it out. What I love is that they also interested in teaching you, so that you can learn and grow! You have the choice to do the work yourself and hire them and their experts! Either way, the product is, by far, the very best CRM product out there! Love it!!!
If I could wish for something added, I would say to add the ability to do drip campaigns. However, I understand that a future release will be addressing this issue.
I would highly recommend AllProWebTools. If you are looking to just start a website, or want to convert it over, they do all the work for you. It's simple, easy to set up and maintain. I was paying hundreds of dollars with Infusionsoft, and I'm getting everything they do and more or less than $100! WOW! Don't delay!
I needed a website that would include full CRM, eCommerce and scheduling. I am able to do all of these things, in one platform, that is easy to use and customize. This has made my job so much easier!
Their customer service is amazing. I've had numerous questions for them and they've always answered in a timely manner, professionally, and have been able to solve my problems. They've really helped to make this software work for us as a small business.
Nothing so far! Everything about All Pro Web Tools has been wonderful from the options to the service to the price.
We're solving some customer tracking, financial tracking, and general CRM issues we've had.
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I love how accessible help is with this! I believe this tool can change the way things are done with software. Its nice how you can implement email campaigns with it
I wish that I had more access too these tools. I wish I could use it more, Podium doesnt give us access to these tools anymore. But I feel like its a great fit !
Get it, its worth the price!
It is solving more than one I believe. It makes my life easier in a couple ways. It helps me grow my productivity for sure, and I would say that increases my performance.