Alemba Service Manager

About Alemba Service Manager

Alemba Service Manager can help departments such as HR and Facilities deliver better services and user experiences to their customers. And it is trusted by a large number of Enterprise-scale organizations across the globe. Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

69%
Momentum

71%
Popularity

78%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Alemba Service Manager Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Alemba Service Manager Custom

Features

Secured Data Management
Self Service Portal
Multi-tenancy
Multi Language
Graphical form design
Graphical workflow
Advanced integration platform
Pre build Add ons
Reporting
System and Human Orchestration
Virtual Exhibition
Roadmapping

Disclaimer: The pricing details were last updated on 11/05/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Alemba Service Manager Pricing

Alemba Service Manager Alternatives

View All Alemba Service Manager Alternatives

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Featured

Freshservice An IT project management software read more

4.7 1,351 user ratings

Visit Website

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jira Service Desk Provide excellent service experiences to valuable clients for long ... read more

4.2 1,399 user ratings

View Details

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Halo Service Desk All in one service delivery solution for every business read more

4.7 16 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HelpDesk Ticketing Software for Intuitive Customer Support read more

4.5 81 user ratings

View Details

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Milldesk Enhance your help desk support to the next level read more

4.9 7 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ManageEngine Servic... Flexible software to empower IT help desk read more

4.3 380 user ratings

View Details

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sitehelpdesk Service desk solution suitable for any internal department read more

4 1 user ratings

View Details

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

mHelpDesk Scale business growth by managing your field service workforce effe... read more

4.1 419 user ratings

View Details

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IBM Control Desk Manage your business with the best service desk features read more

View Details

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TOPdesk A must-have software to make your customers happy read more

4.6 64 user ratings

View Details

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Siit Internal Help Desk Software for Employees read more

5 25 user ratings

View Details

Alemba Service Manager Reviews

User Rating

4.2/5 (Based on 64 Ratings)

Rating Distribution

Excellent
34.4%
Very Good
54.7%
Average
9.4%
Poor
0%
Terrible
1.6%

User Sentiments

ITIL Compliance, Customizable Dashboard, Detailed Reporting, Seamless Active Directory Integration

Lack of AI Integration, Occasional Performance Issues, Limited Modern Features, Outdated User Interface

Do You Use Alemba Service Manager?

Write a Review

Review Summary

Users praise Alemba Service Manager, particularly its vFire platform, for its ease of use, cost-effectiveness, and ability to manage IT services, including ticketing, change management, and asset inventory. The platform's dashboard and customizable reporting features are highlighted. However, some users note that while flexible, the platform can be confusing for complex deployments and lacks modern features like AI integration. Concerns regarding performance and compatibility issues with certain operating systems are also mentioned. Overall, Alemba Service Manager is viewed as a solid solution for basic IT service management tasks, particularly for organizations seeking cost-effective solutions.

Pros

It easily manages large amounts of virtual machines without feeling overwhelming.
Provides an enduser friendly interface for dashboard view and exports reports to Excel.
Integrates seamlessly with Active Directory and offers detailed user information.