Trillian Alternatives: Top 10 Business Instant Messaging Software in 2025

Crew Enterprise connects your entire workforce from the frontline to corporate leadership, unifying communications, streamlining scheduling, elevating task execution, and making operations hum. Drive consistent execution across your entire workforce and maintain real-time visibility into progress across all teams. Collect insights and take action at scale. Command Center is the central nervous system of your frontline workforce. Protect your people and your organization with advanced compliance controls and safety features.

Quill is an intuitive messaging platform for people who want to communicate in a better way. Messaging is everyone’s favourite way of collaborating. This platform enables users to indulge in a more deliberate way to chat. Quill provides Structured Channels that help users maintain a thread of the ongoing conversation. A dedicated activity feed also allows people to see the important messages at the top of their chat. Furthermore, it keeps the conversations within an individual’s reach so he/she can quickly catch up on what is new. Quill also reduces notifications and eliminates disruptions for critical or time-sensitive messages. On this platform, one can also split messages, making room for any better topic. Also, here users can share files, videos and photos besides indulging in powerful integrations. With Quill, people can keep their videos side-by-side while chatting. Hundreds of icons and colours are contributed for easy customisation.

PinChat allows you to communicate with customers via a URL or QR code, across platforms and App, simple and fast. If you are currently running a retail store, an e-commerce business, an online platform, or you are simply an individual seller, PinChat is designed just for you.

IRCCloud is an IRC client with a future. Talk in public or private channels, or one-to-one. Keep on top of discussions that matter, and stay focused. Solve your group communication problems once and for all. Stop scheduling wasteful meetings and getting bogged down in the email. Make sure you never miss a message with the native apps for iOS and Android. They’ll keep everything in sync across all your devices.

Mais.im integrates team communication with customer service, making conversations more organized and problem-solving more efficient. Eliminate noise in your team's communication by exchanging messages quickly, securely and going beyond text messages. Add co-workers, organize into departments, define who can relate to whom and allow (or not) the use of some resources. Ideal for companies that work with customer service and want to unify communication.

Chatwork is a group chat app designed to help global teams communicate, collaborate, and increase productivity. Chatwork is the simple, fast, and fun way to connect individuals and teams of all sizes. Chatwork combines nine tools in one, which improves efficiency and enables you to make decisions faster. Upload files in various formats such as spreadsheet, word document, and image file. Conduct a face-to-face video conference with members in the chat room. You can enable Chatwork to send you an email when you have unread messages in your inbox for a certain amount of time.

Dialog is an online-based Business Instant Messaging Software. You can find colleagues easily, communicate in group chats, share files and make audio and video calls. Combining various tools in one platform optimizes the cost of software, hardware, maintenance and support. Create them for teams and projects in order to concentrate efforts, make work more transparent, and information accessible to everyone. Call up colleagues in the messenger or audio/video conferencing system. A convenient chat search will help you find presentations, images, documents. Integration with the address book will help you find the right person by name, position or department.

Eko is a mobile collaboration and communication app for teams. Eko allows you to make voice and video calls, send voice messages, share files, start threaded group chats, have 1-2-1 chats, and create polls and broadcasts. Eko allows you to create workflows, forms, and tasks that can be customized according to your unique business needs. You can create different workflows for each teams that allow you to approve forms from your phone, accept reports, set deadlines, and enable approval hierarchies. You can also send and receive workflows, as well as comment on these workflows, attach files and digitally sign documents. With Eko’s admin tools, you can ensure your data is secure, as well as manage and audit it, and configure Eko in a way that works best for your business. You can also customize the solution in line with your company’s unique branding.

TIMU your team is able to get more done, inside and outside of meetings. Organize ideas and conversations across threads, events, files, and tasks. HD video conferencing with screen sharing, meeting recordings, and audio transcription. A persistent message thread for meetings and teams. Comment, review, and collaborate on all your files. Give team members access to all your files, tasks, and meetings with one click. Browse and share files from anywhere in your TIMU workspaces.

BBM® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. BBM Enterprise offers multi-party voice and video conferencing for up to 15 participants. Users can quickly create ad-hoc conferences on any device, inviting individuals inside or outside the organization by simply sharing a conference link. Users can edit, delete or retract their own message, or set an expiry time on sent messages and pictures. Allow users to communicate and stay connected, regardless of which device they have on hand, whether it be iOS, Android™, macOS, or Windows®.

Instant messaging, phone and video calls, voice messaging, desktop sharing, conferencing, and presence are all available through Cisco Jabber. Reduce delays by using real-time presence information and instant messaging.On your Windows desktop, you can check the availability of contacts both inside and outside your company. You may use Cisco Jabber for Android to look up people in your company directory, send instant messages, and make voice or video conversations.It has a vast list of features such as - displays the status of other Cisco Jabber contacts' availability, or to show your own availability. You can make and receive calls from your desktop or laptop from anywhere. Multiple Jabber users can communicate and chat in a secure manner using their group chat feature. jabber users can also display their desktops to other jabber contacts. One of its most beneficial features is their seamless file management - Other Jabber contacts can receive files/attachments. Take a screenshot and send it to another Jabber contact. MS Outlook Integration - You can call a number from your Outlook address book using the "Click to Call" feature.

Givitas is a Business Instant Messaging Software. They know that engagement, loyalty, and even profitability are all outcomes of creating a generous culture. Searching a repository of institutional knowledge, collaborating, and connecting takes under 5 minutes a week. Encourages knowledge sharing and collaboration across silos and geography. A multinational technology enterprise used Givitas to build helpful connections among employees at six global delivery centers. Givitas is designed to bring the softer side of giving and collaboration to your team, but that doesn’t mean they skimp on the science.

Crugo is a cloud-based Business Instant Messaging Software. Bring team conversations together into one secure place. Simplify the chaos with simple open and private group chats or direct messaging, allowing everyone to keep in contact. Send and receive messages with your work colleagues in an instant from any device. No spam, no clutter, just clarity, and speed. Organize one-on-one conferences for your remote workers and clients. Keep track of all your file versions, so you can revert back whenever you need.

Chatter is an Enterprise Social Network & Collaboration Software. Engage your organization to participate. Contribution scores give employees incentives to join the conversation, while badging and endorsements highlight the key contributors. Present the most up-to-date content on any subject discussed in the community. Topics automatically collect relevant posts and answers, suggest groups, experts, files, and other related resources. Collect answers to common questions and structure them so employees quickly find the information they need.

Hibox is an out-of-the-box solution to handle the three most critical pain points in collaborating with your team. Having all these tools integrated helps teams start working right away, whereas with other messaging apps you have to set up separate products that require an additional cost and time and create external integrations that often just show notifications that don’t actually let you get work done. You can also integrate your favorite apps like Dropbox and Google Drive so you can keep working with the tools your team loves.

Office Chat is just like texting, but it works on both your desktop computer and mobile phone. With a fast and straightforward setup process, any company, no matter the size, can quickly transition to a new work environment and continue being productive while working from anywhere. Send priority messages that get flagged as important and remain at the top of the recipient's inbox until reading. There is no additional cost for using Office Chat from your mobile phone. So, no more paying per message or per platform. It's all included in your flat-price subscription.

Prokeep is an easy-to-use, ever-improving messaging platform built exclusively for distributors, and supported by a team focused on customers’ success. Prokeep helps you streamline customer communications in a way that keeps customer relationships and business growing.

Symphony transforms the way users communicate effectively and securely with a single workflow application. Symphony has everything you need to hold large or small meetings securely over the internet. Group meetings are integrated with a one-click start, easy file- and screen-sharing, chat, video, and attendee options. Joining Symphony gives you automatic membership to a vibrant global business community, with access to external, firm-to-firm communication channels. A Symphony message is encrypted the instant sent. Only the intended receiver can decrypt it. That’s true end-to-end encryption.

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

With Threema Work, employees communicate in a fast, efficient, and straightforward manner without the danger of business secrets or user data getting into the wrong hands. Also, there’s no more reason for the staff to adopt a dangerous shadow IT.