MQTTCHAT Alternatives: Top 10 Cloud Communication Platforms in 2025

LeapFILE is the industry-leading provider of on-demand secure file transfer and collaboration solutions for businesses. The first layer of security protects data in custody from unauthorized access. This provides the foundation for controlling access to information by blocking all access points. Accelerate your team's workflow with file repositories. Easily manage and organize files into separate repositories. Easily add users, send, and save files directly to your repositories.

Introducing ClickConnector: the perfect blend of chatbot workflows, AI, and human assistance for unprecedented customer support experiences. For businesses that rely on exceptional customer service without compromising efficiency, ClickConnector is the perfect solution. With sophisticated AI technology and highly trained professionals, every aspect of the customer experience and journey is covered. The machinery behind ClickConnector is designed to fit in seamlessly with their business’ existing workflow - the interface effortlessly connects all aspects of support through multiple channels and platforms. Ensuring that all customer needs are addressed quickly and effectively, no matter what situation arises. Forget about long response times or scattered communication - ClickConnector has automated almost every functionality their team could require, from ticket management to organizational tools plus proactive actions for preventive maintenance. Machine learning constantly monitors each interaction or recommendation to understand patterns through data and help personalize customer interactions. Click Connector gives them real-time access to customer insights, accurate responses at a moment’s notice, faster resolution time, and improved conversion rate backed up by evidence-based decision-making with increased accuracy. Thanks to its groundbreaking features its customers will have an amazing experience day after day while being taken care of by experienced professionals who understand them like never before saving time, and money and ensuring a better brand image than ever before! So don't wait any longer to upgrade your business processes today with the power of Click Connector!

Zipwhip helps businesses communicate with their customers using simple texts. The software allows users to message their existing business phone numbers, integrate with applications they use daily, and send and receive texts on their mobile or computer devices. It provides several features such as in-built personalization, Emojis, customized signatures, group messaging, and MMS to accomplish more work in less time. Users can also create reusable templates to quickly send standard messages repeatedly with simple text templates. It also has a scheduling feature to avoid last-minute scrambles by scheduling texts like billing reminders and appointments. Users can also create auto-replies to ensure their customers always get a response, even when they text them outside of business hours. It also helps in recruiting by connecting users with candidates discreetly. Users can send interview reminders and request for availability of documents. Zipwhip can also be used for marketing by creating events, sales, campaigns, improving engagement, and generating revenue through text marketing. Businesses can track, analyze, and optimize their performance using easy-to-read reports.

Looking for the ways to increase revenue and connect with the customers more effectively? Look no further than a multi-channel conversational relationship platform. This powerful tool allows one to connect with site visitors through various channels such as voice, live chat, two-way texting, video, and social messaging, all from one convenient platform. With the ability to work on any website, this platform one can increase conversion rate by up to 75%. But that's not all – one can also add a business line and virtual phone system to their personal phone using the web portal or mobile application. This allows them to set up IVR, build their call flow, and enable call forwarding, ensuring that no customer calls are ever missed. One of the most convenient features of this platform is the ability to connect with customers through SMS text messaging. Clients can easily initiate a text message from their website using our Voizee widget, and one can seamlessly pick up where they left off. No matter which channel customers use to reach out, all of their conversations will be centralized into one singular dashboard with all-in-one business messenger. And now, one can stay connected with customers on the go with our iPhone and Android apps.

Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo.

Flowroute is a compact SIP trunking, messaging and voice service provider, enabling organizations to generate futuristic service without complexity. A parented hyperlink technology deployed by the software brings together multiple networks within a single telecom network offering enhanced reach, reliability and simplicity in real-time. Its strategic partnerships with external carriers let users deliver optimized connections to their clients. Thus reducing the number of hops, delivering enhanced outbound and inbound voice quality. Flowroute gets users covered across 6,600 on-net rate centers, 200 countries and 14,400 phone number rate centers. Moreover, users can also leverage the software to exert control over contact numbers and porting, besides gaining access to messaging and raw signalling. Comprehensive services and products featured by Flowroute include inbound and outbound voice, toll-free international numbers, SMS, MMS, Fax and phone numbers. Businesses with multiple agents can enable the multiple sub-accounts module, to let more than one agent resolve client-generated queries in a simultaneous manner.

IMIconnect is an Enterprise CPaaS platform that enables businesses to automate multi-channel customer journeys. Leverage drag-and-drop editor with powerful building blocks (nodes) to automate customer journeys within minutes. Flexibly extend functionality at each node using your own JavaScript code. Reach customers globally with reliable and fast international SMS and voice routes while they handle underlying routing complexities. Leverage pre-built integrations with CRM, marketing, and contact center systems to consume events, process data, or trigger actions.

PubNub is an advanced in-app chat and communication platform that enables companies to create a communication system of their own, bringing people together for remote work, eLearning, health services and more. With its standard messaging features, the software enables organisations to create direct, group and large scale chats, connecting with employees and customers alike. Also, geolocation APIs available within can be used to track car fleets, provision orders, check on drivers’ deliveries and perform matchmaking in dating apps. Engaging features loaded within PubNub can be used by companies to build scalable virtual and hybrid events, where they can invite an unlimited number of users. It also helps organisations to deliver the right information at the right time through real-time alerts and push notifications. The particular platform can also be used to connect and control IoT devices such as entertainment systems, thermostats, door locks and more. PubNub is fully compliant with the GDPR regulations and offers complete protection for users’ data.