What is Hostcomm Cloud Contact Centre and how does it work?
Hosted predictive dialler that increases sales. 5-Star reviewed. 15 years' experience. UK customer service with unlimited telephone support.
Hostcomm Cloud Contact Centre Pricing
What is RingCentral Contact Center and how does it work?
RingCentral Contact Center is an omnichannel inbound contact centre solution that helps businesses with seamless customer monitoring. Businesses of all types can use this platform to achieve efficient communication across the entire workplace. The software comes loaded with a variety of advanced features to help businesses optimise inter-departmental communication and strengthen customer wise relationships in real-time. Its skills-based routing system lets customers connect with the right department in an instant. Moreover, with an agent management facility, supervisors get to create agent wise schedules and reduce waiting times between calls. High-quality insights provided by RingCentral Contact Center help businesses improve their sales and get agent wise tasks monitored in an efficient manner. An omnichannel routing mechanism made available by the same helps agents receive and direct calls based on their availability, capacity and other pre-defined parameters facilitating speedy engagement. Moreover, customisable visual reports offered by the platform backed by an informative dashboard lets managers extract key business-relevant metrics, enabling better outcomes. Active integration with external platforms like Oracle and Salesforce helps businesses deliver a personalised experience to their loyal customer base.
Read moreRingCentral Contact Center Pricing
What is ICTBroadcast and how does it work?
ICTBroadcast is an all-in-one solution for unified communications and call center software. With integrated Voice, SMS, Fax, and Email features, it gives them the flexibility to deliver the best customer service experience. ICTBroadcast is based on an open-source Asterisk communications switch, providing them with the most sophisticated and comprehensive telecommunications platform. Its multiple dialing modes, such as progressive dialing, predictive dialing, power dialing, and preview dialing, give them the ability to match the dialing needs of any business. In addition, they can also manually dial contacts with WebRTC web phones, ensuring a personalized experience for each customer. Take their call center’s efficiency and productivity to the next level with ICTBroadcast's automated dialer. It automatically dials contacts and transfers them directly to their team members with minimal effort, giving them a competitive edge. With ICTBroadcast, user can provide outstanding customer service with ease.
Read moreWhat is Convolo and how does it work?
Introducing Convolo, the revolutionary AI Agent designed to revolutionize the world of customer communication. This innovative technology is an absolute game-changer, providing businesses with the ultimate solution for all their cold calling, lead follow-up, and customer support needs. Picture this: an AI that can make calls, interact with potential clients, and handle support inquiries in a way that is almost indistinguishable from a real human. This is exactly what Convolo offers, and it’s unlike anything you’ve ever seen before. With a simple training process, they can easily customize their AI Agent to sound just like them or any member of their team. But what’s truly remarkable about Convolo is its scalability. With just the push of a button, they can deploy thousands of AI Agents to work for them 24/7, never taking a break or getting sick. And unlike human employees, Convolo never quits or forgets instructions, ensuring that every interaction is handled flawlessly. But the benefits of using Convolo don’t stop there. Its cost-effective nature makes it a no-brainer for businesses of all sizes, helping them save time and money while increasing their customer satisfaction and retention rates.
Read moreWhat is Acqueon Engagement and how does it work?
Acqueon Engagement is a new breed of omnichannel campaign management software that features a built-in dialer, a Customer Data Platform (CDP), and an integrated compliance toolbox. Stay safe with integrated checks when new contacts are added and in real-time when executing campaigns. Acqueon Engagement helps you stay compliant with TCPA, GDPR, CCPA, and other privacy regulations by simply turning on controls as needed. Connect to all your data sources using native integrations to CRM and EHR systems, APIs to connect to your custom apps, and file imports. Acqueon ingestion engine onboards and consolidates your various data sources into a Customer Data Platform (CDP).
Read moreWhat is Sales Sling and how does it work?
Sales Sling is a comprehensive autodialer and lead management software that equips sales teams with an advanced set of tools to convert potential leads into loyal customers and sales. High-quality features available within the platform, assures the latest technology in dialling systems through an easy-to-use interface. Sales Sling provides a detailed dashboard that helps sales teams with detailed information regarding business sales and calls. Thus helping admins to monitor total calls and remaining leads in real-time. Furthermore, web-based phone agents can also depend on Sales Sling to attend calls directly from the program with zero geographical limitations. A webphone dialling system lets users make calls with an in-built dialer and receive inbound calls as well. Moreover, impactful live reporting and graph reporting features made available by the software helps sales teams get profound insights into their performance levels. Seamless integration with external CRM platforms like Zoho, Salesforce, Hubspot, SugarCRM, and more, all turns out to be quite useful.
Read moreWhat is 3CX Power Dialer and how does it work?
3CX Power Dialer was designed from the ground up specifically for 3CX. With 3CX Power Dialer you can automate unattended calls to patients or customers using unique contact lists.
What is Direct Connect and how does it work?
Direct Connect will convert enquiries from everywhere. It could be from your website, landing pages, live chat, as well as online sources including Gumtree, FaceBook, industry aggregates in Real Estate, Car Sales, Legal, Health, and many more. Whatever sector you’re in, they can help connect your customer to you in minutes. Studies prove a person's interest and intent is at its peak at the time of enquiry. If you don’t get in touch within minutes, you run the risk of losing an opportunity. Many businesses don't have the resources to respond to leads within minutes, which makes Direct Connect an essential asset.
Read moreWhat is Callback Tracker and how does it work?
Callback Tracker offers a solution that helps its users initiate a conversation with their potential clients and retain their contact information as a lead. It targets any business that markets its products and services on the internet. The users can add a click to call widget on their websites through which visitors can request a callback. The widget uses artificial intelligence (AI) to track and organize their conversations. To set it up, users need to sign up on its website, select widgets they are interested in and use the "Code Embed" tab to obtain their personalized code. Alternatively, they can also download a plugin for WordPress. The tool allows them to monitor, record, and playback conversations. Widget styling options such as colors, schedule, and behavior are available. A caller greeting voice can be customized, and a caller ID is also available. Users can even connect their Callback Tracker account to their Google Analytics Dashboard to see graphs and use Google to analyze their data.
Read moreLooking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.