CustomChat Alternatives: Top 10 Chatbots Software in 2025

Faqbot software is a platform used to support your customer to increase sales.The software offers best-in-class artificial intelligence to understand a FAQ database on the basis of your existing FAQ content. Learn from each conversation to improve reply. Build guided conversational flow with your users and pass a question to your team. Integrate with different ticketing or messaging systems. Small, Medium and Large companies make use of the software.

Introducing Botello: an AI chatbot designed to help and stay in touch with ther customers and provide them with instant support. With a reliable customer support team, can confidently provide the customers with the assistance they need – all without having to worry about using any manual labor or dealing with associated costs. Botello allows to go beyond basic contact requests by using its state-of-the-art technologies and advanced algorithms. This makes for a more efficient and personalized experience for both business owners and their customers, which in turn improves customer satisfaction and ensures a positive user experience. Botello also keeps track of communication between customers and businesses providing valuable data that can be used to further enhance the customer service system. With so many benefits available through Botello, it is no wonder why it is quickly becoming the preferred choice among professionals when it comes to improving customer service efficiency.

A no-coding-needed, pluggable button similar to the one found on the bottom-right corner of this page. With added features like file sharing & screen sharing. Different buttons on different pages of website could be used to route calls to different teams automatically. The button on home page routes the call to Sales team. Another button inside member area could be set to route the calls to Customer Support by default.

Botomation is the application of AI and intelligent automation technologies that empower organizations to transform customer service to provide near human or superior interaction experience. Cloud adaptability and increased commercialization has resulted in offerings like Natural Language Processing and understanding (NLP/NLU), deep learning and machine learning models available for any enterprise to use without significant investments. All an enterprise has to do is determine the strategy to identify the sources of data that can be leveraged by the AI offerings to label and come up with insights.

Chaty is a chat-based software that enables users to communicate with their clients on a variety of messaging platforms without needing to leave the workplace. The software effortlessly improves the customer experience with just one click by connecting to over 20 networking sites and unique channels. It removes unnecessary hurdles to communication, allowing discussions with customers to flow easily. Furthermore, Chaty allows users to create an endless number of bespoke channels with a single click. It even aids in the formation and maintenance of client connections by offering direct conversation channels such as Email, Telegram, Whatsapp, and others. The software's user interface is fantastic since each aspect has been carefully designed to provide the greatest possible experience for users, and it is customisable to ensure that the platform reflects one's brand identity. Furthermore, the programme has a variety of traffic source targeting options that allow users to perfect the plugin's functionality.

The platform is purpose-built to delight your audience with meaningful engagement and achieve high conversions. Whether you are a new business or a large-scale enterprise, AfloatChat is loaded with every tool your business needs. Create, run, & manage massive social media campaigns from a single tool. Engage the audience with contextual messages.

Neareo provides chat funnels and stats to optimize user's in-store customer experience. Chat funnels are automated chats that can perform several customer engagement activities like data collection, offline to online marketing linking, in-store social sharing and photo contests, gamification, quizzes, and interactive videos, redirecting to product pages, adding an item to the cart, programming the GPS, etc. Users first need to define behavioral goals and objectives and design a conversational flow. The next step is to set up the bot acquisition campaigns using coupons, contests, etc. The users can then analyze campaign results with Chat Stats. A/B test with alternate funnels is also possible. The chat funnels can also be used to increase product and promo awareness, increase brand advocacy on social networks, deploy bot-reps and enhance customers' in-store experiences. The users can pick the required number of chat interactions and have access to email support.

Hala.ai is a conversational AI platform that is used to built NLP-ready chatbots. It uses ML- AI and combines them with various extremely important tools like CRM, HCM, ITSM, and ERP. It helps the users to build a conversational kill kit that enhances day-to-day tasks. It makes the task faster, easier and much more pleasant to the end-users. It extends the conversational UI for the communication to support the existing tables, text, analytics, forms and many such things. It has a Hala skill store that comprises Digital skill catalogue so that it becomes convenient for the customers to find, deploy, buy and manage the third-party skills. The skillset, described as cognitive bots, uses natural language processing tool to design personal, conversational scenario with correspondent actions with some designed skills to analyze the interaction with the users. It plays the role of a trigger in the external applications based on the expressions of the end-user and sends dynamic response back to the user.

ChatbotGen is an innovative chatbot builder created to make it easier than ever to create personalized chatbots for the website and WhatsApp. By reducing the complexity of setting up a chatbot, ChatbotGen allows professionals to overcome the hassle of manual setup and provides them with an easy way to convey important information efficiently and effectively. ChatbotGen's intuitive drag-and-drop interface makes creating own bot as simple as selecting from various modules, such as forms, pictures, or buttons. The customer can customize the look and feel of the interface to fit company's brand by selecting specific colors, fonts, logos, etc. Additionally, can then configure the chatbot's responses and settings using ChatbotGen’s coding tools or custom code library features. With ChatbotGen creating professional quality bots has become much easier than it used to be!

Chat Thing is an innovative AI chatbot powered by ChatGPT that effortlessly translates existing data into natural conversation. Perfect for professionals busy on the go, Chat Thing intuitively processes files, websites and more to deliver accurate dialogue that gets to the point in minimal time. Create a personalized assistant that acts as the intermediary between the customers, while providing tailored data quickly and accurately—without ever having to write code! Chat Thing’s streamlined workflow helps professionals save time, eliminating the frustration of manual entry or building from scratch. The AI architecture utilizes natural language processing to deliver responses that display third-person perspective when requested, so can create customer relationships with ease. Whether customer is working on customer service automation or customer queries – Chat Thing’s there.

InsiteBot software is an AI-powered chatbot for your website. The software uses artificial intelligence to answer users' questions, and give the most relevant answer in your brand's voice. Engage your customers with context-aware interactions guide during user's on-boarding journey. Train your bot in preferred languages and can integrate the bot with a code snippet. Small, Medium companies make use of the software.

Introducing Ainiro, the ultimate AI-powered toolset for businesses and individuals seeking to stay ahead of the game. Built from industry leading micro-services technology, Ainiro provides a powerful suite of easily customizable tools to help users make the most out of their data in an efficient and effective way. Ainiro eliminates the need for a technical team and manual coding by allowing users to create custom chatbots, search solutions, and expert systems at just a few clicks. Whether customer has a new startup or well-established business — Ainiro helps maximize resources while delivering transformative digital solutions that fit intuitively into existing infrastructure. With its intuitive drag and drop interface, businesses can create personalized solutions faster and more affordably than ever before!

Alterra is a powerful Artificial Intelligent-powered assistant ideal for web-based enterprises and businesses. These virtual assistant systems aid your customers in real-time, assisting them and making them feel more connected to your business. This helps retain more traffic, which translates to more sales from your website. Alterra is a powerful virtual assistant that can integrate with your website and make it appear more professional, live, and interactive. It helps you retain customers, boost sales, and automate basic customer support and Q&A. It has a Deep Natural Language Processing engine that transforms natural language inquiries and instructions into formal queries that a machine can understand. The software automatically learns and improves through interactions and can deliver answers on the supported Omni-Channel platforms. This is the era of Artificial intelligence and introducing such advanced software into your business arsenal is surely going to boost your sales and help expand your business. Alterra with features like Alterra answers, NLP engine, Alterra Travel, and deep learning leads the industry and is the perfect choice for most growing businesses.

Wonderchat provides an innovative service for professionals to quickly and easily create an AI chatbot with their existing knowledge base. With Wonderchat, they can build a chatbot that enables users to find the answers they need whenever or wherever they are. No technical expertise is required, as all they need to do is provide your existing knowledge base, which will be efficiently converted into an AI-powered chatbot. This chatbot will understand user inquiries and automatically provide relevant answers to match them. Thanks to this technology, they will have more time available for honing the business strategy or expanding the customer base. By using Wonderchat, they can stay competitive and increase conversion rates while effortlessly connecting with your customers around the clock!

ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards.

BotPenguin essentially answers queries, generates leads, and even reserves appointments. It is basically a chatbot designed to take your business to new heights. It is an AI-powered chatbot platform that allows you to quickly and easily build unbelievable chatbots to communicate or engage your customers on the website, Facebook Messenger, and many other similar platforms. BotPenguin offers multiple bots such as Lead generation bot: It does not let anyone leave your website without leaving their details for your sales team, Answer Bot: It handles the frequently asked questions, Assistant Bot: It is a customer service chatbot that schedules meetings and sends reminders and notifications, and Order Booking Bot: It handles your sales counter. Bot penguin also offers multiple features like natural language processing, zero development time, zero setup cost, conversational UI, deep analytics, and easy to integrate as a part of their overall service.

FlowGPT is a chatbot tool designed to simplify conversation management by enhancing structure and clarity. With its user-friendly canvas interface, users can easily manage conversations while keeping a keen eye on the big picture. FlowGPT leverages advanced algorithms to provide an intuitive and effective solution to communication challenges. The tool offers a seamless way to organize complex conversations and streamline communication processes. Its cutting-edge technology enables users to keep track of multiple conversations simultaneously, providing an unprecedented level of convenience and efficiency. Whether it's customer service, team collaboration, or sales communication, FlowGPT is an indispensable tool for anyone who values clarity, structure, and ease of use. Try FlowGPT today and experience the benefits of intelligent conversation management firsthand.

Chatable is an innovative AI platform that bridges the gap between philosophy and technology. Chatable acts as a personal coach to process your questions in real-time with unprecedented accuracy and insightfulness. AI technology provides personalized guidance that encompasses the invaluable experience of some of the most successful personalities ever known. Moreover, Chatable offers an experience unlike anything else available on the market— it’s like having a one-on-one consultative session with a life coach who has decades of first-hand expertise. Whether you’re looking for sage advice or guidance in navigating hard choices, Chatable can be counted upon to provide reliable answers based on real-world advice from some of the biggest names in the business. Not only is this an opportunity to gain valuable insights from high-caliber personalities but also a chance to shape your future prospects by analyzing information through different perspectives. Your unique queries are processed through Chatable’s powerful engine to give you personalized input that is both engaging and thought-provoking. With its intuitive interface and easy-to-use features, Chatable brings mentorship right to your fingertips – giving you access to extensive knowledge that can help you make smarter decisions at every step of your journey!

Conferbot revolutionizes customer interaction by seamlessly blending advanced AI with intuitive, no-code chatbot creation. This platform empowers businesses to automate and enhance customer experiences with state-of-the-art features like live agent transfer and robust integrations through Zapier. Designed for efficiency and ease of use, Conferbot transforms digital communication, allowing companies to engage customers, streamline support, and boost conversion rates without the need for technical expertise. Conferbot is the perfect solution for creating advanced chatbots with ease. The drag-and-drop interface makes it easy to build sophisticated chatbots that will enhance your customer's satisfaction by providing them with the human touch they require. Conferbot allows you to integrate with over 2,000 apps seamlessly via Zapier, making it easy to use your existing tools for a more streamlined experience. Moreover, Conferbot works flawlessly with all major web platforms and frameworks, including Shopify, WordPress, Webflow, and more, eliminating any compatibility issues.

yappir is the go-to solution for professionals taking control of their customer interactions. This is easy, intuitive chatbot builder allows users to create a personalized, automated chatbot that works with any website in minutes. yappir uses powerful algorithms to better understand user intent and conversation, so the customers receive more accurate, helpful answers faster than ever before. Plus, this built-in advanced analytics track customer engagement to help the identify trends and improve services. With yappir's comprehensive suite of features and superior customer service, professionals can save time while providing an exceptional customer experience every time.