Web2Chat Alternatives: Top 10 Chatbots Software in 2025

Working day is over and there's no one to serve the customers. Digital-assistant works 24/7, neither days-off nor holidays. It answers standard questions on the website and, if necessary, connects the operator to the dialogue. Chat-bots reduce the response time, remove the negative of the users, increase the effectiveness of the customer support department. Real time track the actions of each particular website user. Use all the data from the chat. View all the important indicators on a control panel and apply them for more efficient client service. Get tagged data automatically.

Chatbox (formerly Chatio) is a comprehensive marketing, CRM, and chatbot platform powered by the Official WhatsApp Business Cloud API. It enables businesses to streamline communication and boost customer engagement effortlessly. With advanced features like WhatsApp Broadcasts, businesses can send personalized messages to up to 100,000 recipients with a single click, combining efficiency and a personal touch. Chatbox’s intelligent chatbot capabilities handle sales and support queries seamlessly, saving time and resources. Automation tools allows to schedule message sequences for timely follow-ups without manual effort, while the intuitive Inbox feature turns WhatsApp into a powerful customer support hub. Whether managing campaigns, resolving inquiries, or personalizing interactions, Chatbox simplifies every step of the process. Designed to support growth and engagement, the platform empowers businesses to connect with customers effectively and deliver exceptional experiences, all while maximizing the potential of WhatsApp as a marketing and communication tool.

WATI is the ultimate WhatsApp Web CRM solution that works wonders for any business. It helps users to manage their contacts, start conversations, and also collaborate on customer engagements through WhatsApp. One can easily reach out to over 2 billion users via WhatsApp and make them customers. Right from helping to apply for a business account to linking it up with WhatsApp Business API and getting the tools ready to run the business, WATI does it all. With the all-in-one inbox for WhatsApp, users can collaborate with teams and enable team members to view, assign, and even respond to every client. One can also use pre-canned answers to respond quickly and consistently. It allows users to easily manage all subscribers, send personalized templates, apply filters, get appointment reminders, payment updates, and much more. Using the tool, one can communicate with customers easily and also send them messages or manage their contacts smoothly and systematically.