What is yellow.ai and how does it work?
Using a simple no-code builder, Yellow.ai enables you to construct a comprehensive chatbot that represents your brand's identity. Their Natural Language Understanding (NLU) and Natural Language Processing (NLP) 'brain' engine enhances the self-learning of voice and text chatbots by recognizing multi-factorial intent, providing effective customer engagement, and providing on-point resolution. It’s all performed in real-time and with a 98 percent accuracy rate. Other platforms base their capabilities on existing NLP frameworks, but they use their unique in-house engine. Deliver genuine dialogues by accurately identifying intent and analyzing sentiment. Their chatbots use a zero-shot learning model, which means they can offer accurate results right away. Through one-click interfaces with your current knowledge base, you can train your bot on thousands of pages with zero manual work. The most useful feature is that these bots aren’t static. Every day, they crunch millions of anonymized chats across the network to enhance predictions and improve over time. You can get your first bot up and running in just 10 clicks by using their large collection of pre-built nodes.
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