TeleCapture Alternatives: Top 10 Inbound Call Tracking Software in 2025

Clixtell is a call tracking tool that comes with intuitive features such as measuring call tracking, conversion intelligence, detailed click and call reports, live dashboard, dynamic phone insertion, and more. With the call attribution feature, the tool reveals specific keywords and campaigns that result in more calls and conversions. Users can seamlessly measure phone calls from various marketing channels while accessing the recordings of entire customer journeys. Call analytics then constantly showcases the performance of all campaigns. Users can choose from a list of thousands of local and toll-free numbers to make calls for maximum possible reach and answer-rates. Other products include Click Fraud Protection that protects the PPC campaigns of digital marketers against click fraud from competitors, bots, and click-farms through an automated system. This includes support for both Google and Bing advertisements in the form of detailed reports that users can present to their advertisers as proof of invalid clicks.

Avanser is an interactive platform that provides call tracking insights for client companies to maximise the value of every incoming call. Avanser provides clients with a bird’s eye view of the collective performances across every networking channel. This, in turn, allows the authorities to focus on the channels that are profitable for their companies. Every call is closely tracked and with Avanser, client authorities get to know the exact location that acted as a marketing reference for the caller to contact the company in concern. Further, Avanser equips every call analysis with AI-powered analysis of sentiments along with accurate transcriptions of voiceovers to their textual forms. Avanser is the perfect platform for attaining these transcriptions, getting ample information on the high performing channels along with customised text and email notifications. An absolutely simple code for website tracking allows people without a coding background to familiarise themselves as well. The call recordings and voicemails are completely accessible provided a registered user is accessing them.

Bionic Click is a phone call tracking software that boosts phone calls by 391%. Bionic Click translates customers’ online search behaviour into offline sales. With ground-breaking technology, focused dynamic landing pages, keyword-level call tracking, and exclusive intelligence from all the major search engines, Bionic Click puts the power of offline conversion tracking at one’s fingertips. With Bionic Click, businesses can link customers' online search habits with their offline call behaviour. Furthermore, this phone call tracking software helps people get exact keyword search, landing page data, and search phrases from all PPC and SEO campaigns. All results are reported directly into a company’s analytics programs so there is no need to waste precious time learning new interfaces. Bionic Click’s ultimate goal is to provide explosive business results. All the solutions are designed to help people identify how well a company’s marketing strategies are. Bionic helps optimise Google Adwords accounts via Google Conversion Optimiser. Also, it helps Track phone call conversions in Google Analytics.

With 27 locations across the United States and Canada, SelecTrucks is one of the largest used semi-truck merchants in the industry. SelecTrucks Call Tracking, on the other hand, is an inbound call tracking system. It allows you to track your advertising ROI, manage campaigns, track your calls, make notes, and blacklist solicitors, among other things. You'll know where callers are coming from, what marketing initiative prompted them to call, and why they're calling using SelecTrucks Call Tracking. It doesn't matter if the phones ring all day if the calls aren't answered appropriately. Now you can count on consistent employee performance and customer pleasure. This powerful solution delivers and captures crucial information in real-time, allowing you to confirm that your advertising dollars are functioning. Customers speak with an expert on the phone, who creates a personalized solution for their needs, resulting in a rise in your business. You also get call recordings so you can listen to your clients and detect missed sales or training opportunities.

Choose a virtual phone number (local or toll-free) by favorite area and point this number to existing call center or mobile number. Track user inbound and outbound calls. Choose user source phone number and make a call or send a message to a single destination or a bulk of destinations.Graphs and reports which will help user track user best sources.

Calls to Clients is an all-in-one solution for converting prospective leads into business customers while simultaneously handling all inbound activities in the organisation. It provides unlimited monitoring of these inbound activities that range from calls, texts, minutes as well as emails from prospects. Calls to Clients further make it easier for merely beginning teams to match the page with informative brochures and videos. This also includes videos that are broadcasted on the platform every week and are made in collaboration with accomplished business practitioners and ample industry experts. Cheat sheets provided by the platform play an important role in the successful conversion of callers into customers. The inbound interactions of the organisation are monitored and all of these possess a report and grade card to inform the authorities of their performance rates. Based on this, client companies can choose to switch communication channels or stay with the same, in case it is benefitting them. Lastly, every inbound call is received with a programmed greeting.

Alloka software is a platform that allows you to track phone call conversions in real-time. It's a call tracking program for inbound calls. It includes features for tracking the advertising sources of messages delivered to your public email account. Any call tracking plan can be used with email tracking. You may listen to any call recording and export reports in Excel or CSV format in minutes with Alloka. Ad sources of messages sent to your public email can be tracked. That is, they are referring to the address that website owners typically display on the "Contact" page. The technique inserts unique digit parameters into your email address, allowing the system to display the UTM parameters and referral of any email message sent from your website. Any call tracking plan can be used with email tracking. You can observe which advertisements generate the most incoming calls, compare them, and control the effectiveness of marketing efforts. Furthermore, their connections with various CRMs allow you to track customer journeys from click to call to contract or purchase.

AddSource is essentially relied on by companies to enable performance-based marketing analysis, besides tracking down leads, sales, call and results on the go. Originet, Get Locksmith, Homeadvisor and more depend on AddSource at present. Business Directors, Offline Publishers and Agencies get to use their hands on a variety of simple yet powerful business tools, automating performance-oriented marketing schedules in real-time. Developed by a group of professional marketing experts, AddSoure makes it very easy for businesses from different genres having varying sizes to scale up their portfolios with time. The primary goal served is quite simple, enriching individuals with a hassle-free decision-making tool, reporting clients as they are and monitoring out various advertising sources as well. Businesses, using AddSource for call tracking and other related purposes, get to validate call conversion, send SMS, record unlimited calls, block spam, get access to local numbers, track down emails, webforms and SMSs in real-time.

800.com is a toll-free number service provider platform that enables you to improve and simplify the way your firm communicates by offering smart communication features and KPIs. It provides savvy business tools and virtual toll-free numbers to enhance your customer service abilities, and improve your marketing efforts. With 800.com, you can find, purchase, and activate your one-of-a-kind toll-free phone number. You can forward all calls to your 800 number to your mobile phone. As the receiving line for a forwarded call, you can use your cell phone, landline, work phone, or any other number you like. With the platform’s call blocking function, you can block known spammers, eliminate interruptions, and free up your time. You can also ascertain that all information entered is saved with each phone number. 800.com’s caller ID, both incoming and outgoing, allows you to tailor your call functionality and all of your essential voicemails will be delivered to your mailbox. Additionally, you can examine and download all of your calls and faxes by phone number or date range and record their data.

Mediahawk is a smart call analytics, marketing attribution, and reporting software that enables you to pinpoint which marketing activity generates the most leads for you. It assists the user in determining which marketing strategies succeed and which do not for your business. With Mediahawk, you can reduce squandered funds and get more out of your campaign expenditures. You can see where sales and marketing leads come from by mapping each conversion across offline and online channels. You can get a full view of the customer experience, from the terms they use in phone conversations to when they're most engaged. With Mediahawk’s easy-to-create customisable dashboards, you can discover the actual ROI of your marketing initiatives. It enables you to automatically classify calls based on the words and phrases that your consumers use. To enhance marketing messaging and strategies, you can combine your online and offline marketing efforts to determine which marketing channels are most effective at generating conversions. Users can connect Mediahawk to their marketing stack, which can include HubSpot, Google Analytics and Ads, Salesforce, and other applications.

Track phone calls from Website, PPC, SEO, Facebook, print, and more to determine the most effective marketing channels. Call Tracking Packed With Incredible Comprehensive Features.

Phonexa is a call tracking solution that delivers a thorough insight into marketing campaigns, thus allowing the user to make smart optimizations and increase the ROI. The software comes with scores of features such as tracking, lead distribution, email marketing, accounting features, predictive modeling and more. The analytics present here analyzes the effects of the campaign optimizations and keeps track of customer behavior using the data and statistics. Phonexa also enables users to boost their ROI as it provides them with detailed inbound call analytics and other useful metrics. This fully integrative call platform aims to deliver top analytics, advanced marketing automation, API integrations, effective voice responses, etc., which widely help to boost sales and revitalize multi-channel campaigns for businesses. Besides, it allows businesses to expand their revenue margins, distribute their leads to buyers using the multi-tier Ping Tree available in this software. One can experience seamless onboarding experience, nurture their customers by automating their email marketing processes and stay updated on various engagements in real-time. Phonexa has special accounting features, which allow one to eliminate manual work, allocate time to operations, and run a confident accounting team successfully. One can get a good visual analytics solution for their web and call leads with Phonexa.

CallGear is a platform for smart call tracking and analytics that has been designed especially for business clients. The platform contains all the requisite tools for digital marketing with higher ROIs. CallGear further makes it a point to let clients make the maximum out of their website traffic by upgrading telephony and optimising the advertising budget. The most important of these tools include the Virtual PBX, inbound analytics and tools for lead generation. The virtual PBX is an integrated call management system that uses the Internet to function. This, in turn, largely cuts down on high call costs. The inbound analytics analyse the incoming calls using web forms for perfect allocation of budgets and synchronisation of data with the relevant CRM. Lead generation is a category of tools all designed to ensure that the clients seldom lose out on good prospects. For instance, the auto callback feature of this category responds to all unreceived calls, making sure that potential leads are never missed.

CallTrackingMetrics is a consolidated tool for call tracking and analysis, and it provides contact center solutions to organizations. It is an omnichannel tracking and analytics tool to track which of their campaigns are generating responses, by using keywords-level marketing attribution. It can also remotely manage all communication channels on one platform, which is highly customizable and intelligently automated to be scalable as per demand. The tool identifies the trends in the conversations and automates actions based on the words spoken by customers to provide a faster and personalized service. Employees can route the communications to any team members using smart rules that boosts the agent’s productivity. Organizations can customize their solutions using the custom API, custom pricing, and HIPAA, GDPR, CCPA, and PCI compliant tools. Real-time data analysis equips the user to analyze the important factors about employee productivity and campaign performance, and make crucial business decisions. CallTrackingMetrics can also be integrated with other tools such as Facebook Messenger, Google Ads, Microsoft Advertising, and much more.

Calltrak software is a Call tracking solution used to gain insights into PPC marketing campaigns for your business. The software offers tools like Dynamic Number Insertion (DNI) to insert a unique phone number into your websites and can forward calls to your sales team. Measure the lead attribution between sales calls and PPC ad campaigns with reports. It integrates with Google Analytics.

CallRoot is a call tracking and analytics platform that enables you to set up keyword attribution, dynamic number insertion, SMS workflows, call recording, CRM interfaces, and call heatmaps. It allows your marketing team to conduct campaigns more effectively, monitor success, and achieve better results. With CallRoot, you can dynamically put tracking phone numbers into your website to monitor numerous call sources and referring keywords. You can create a pool of numbers and leave the dynamic insertion and tracking to CallRoot. You can measure and record conversions from your PPC keywords (offline search), and digital advertising initiatives. You can download reports and get detailed data on calls from an easy-to-use monitoring interface. To monitor incoming calls from visitors to your website, you can get Local Phone Numbers. And to monitor incoming calls from visitors to your website, you can get Toll Free Numbers that allow your clients to contact you and obtain answers to their issues without incurring any charges. Additionally, you can find out which keywords are bringing in the most calls for your company.

Pbxdom cloud reports can easily generate detailed reports of the telephone or call center activity from anywhere in the world, There is no need to purchase an additional software. It can be updated in both iOS and Android apps for the mobile.

SIClytics is designed to measure the incoming and outgoing calls that are made using user telecom account with approved SIP vendors. We have developed a robust system that focuses on analyzing conversion, compliance and functionality. The goal of SIClytics is to bring fortune 500 features and functions to small to medium sized businesses. In short, our call tracking services help to adequately measure user return on investment.

CallSource invented call tracking. Today, we’re the experts in call processing, real-time online reporting, personal coaching, increasing sales and appointments, and raising marketing ROI.

Zigglio is an innovative solution for clients to target their unresponsive leads through various social media platforms. Retargeting offline callers make a perfect strategy for increasing sales or at least, initiating the business towards the same. The features provided by Zigglio are all business-oriented and aimed at converting offline leads into prospective ones. This, in turn, also increases the conversion rate of the inbound call campaigns. The audience automation lets clients build custom sets of audiences most of which is done taking into account high matching rates only. Keyword segmentation allows client authorities to categorise these sets of audiences according to their needs using relevant keywords for the same. Once this is done, these customers can be retargeted with the specific products and services that might fulfil their needs and get them to invest in the same. The audiences are further sorted according to their age groups and common requirements so that the clients know exactly what they would be dealing with.