What is Flowroute and how does it work?
Flowroute is a compact SIP trunking, messaging and voice service provider, enabling organizations to generate futuristic service without complexity. A parented hyperlink technology deployed by the software brings together multiple networks within a single telecom network offering enhanced reach, reliability and simplicity in real-time. Its strategic partnerships with external carriers let users deliver optimized connections to their clients. Thus reducing the number of hops, delivering enhanced outbound and inbound voice quality. Flowroute gets users covered across 6,600 on-net rate centers, 200 countries and 14,400 phone number rate centers. Moreover, users can also leverage the software to exert control over contact numbers and porting, besides gaining access to messaging and raw signalling. Comprehensive services and products featured by Flowroute include inbound and outbound voice, toll-free international numbers, SMS, MMS, Fax and phone numbers. Businesses with multiple agents can enable the multiple sub-accounts module, to let more than one agent resolve client-generated queries in a simultaneous manner.
Read moreWhat is Plivo and how does it work?
Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo.
Read moreWhat is SMAC Cloud and how does it work?
SMAC Cloud software is a platform that offers Cloud and On-Premises storage to meet your needs. Add your logo, brand colors, share files and folders. It is a secure platform with SSL/TLS encryption protocols. Access your data offline and manage your user/clients a way to access their files with a role-based sharing. Freelancers, Small, Medium and Large companies make use of the software.
Read moreWhat is ClickConnector and how does it work?
Introducing ClickConnector: the perfect blend of chatbot workflows, AI, and human assistance for unprecedented customer support experiences. For businesses that rely on exceptional customer service without compromising efficiency, ClickConnector is the perfect solution. With sophisticated AI technology and highly trained professionals, every aspect of the customer experience and journey is covered. The machinery behind ClickConnector is designed to fit in seamlessly with their business’ existing workflow - the interface effortlessly connects all aspects of support through multiple channels and platforms. Ensuring that all customer needs are addressed quickly and effectively, no matter what situation arises. Forget about long response times or scattered communication - ClickConnector has automated almost every functionality their team could require, from ticket management to organizational tools plus proactive actions for preventive maintenance. Machine learning constantly monitors each interaction or recommendation to understand patterns through data and help personalize customer interactions. Click Connector gives them real-time access to customer insights, accurate responses at a moment’s notice, faster resolution time, and improved conversion rate backed up by evidence-based decision-making with increased accuracy. Thanks to its groundbreaking features its customers will have an amazing experience day after day while being taken care of by experienced professionals who understand them like never before saving time, and money and ensuring a better brand image than ever before! So don't wait any longer to upgrade your business processes today with the power of Click Connector!
Read moreWhat is IMIconnect and how does it work?
IMIconnect is an Enterprise CPaaS platform that enables businesses to automate multi-channel customer journeys. Leverage drag-and-drop editor with powerful building blocks (nodes) to automate customer journeys within minutes. Flexibly extend functionality at each node using your own JavaScript code. Reach customers globally with reliable and fast international SMS and voice routes while they handle underlying routing complexities. Leverage pre-built integrations with CRM, marketing, and contact center systems to consume events, process data, or trigger actions.
Read moreWhat is FileCloud and how does it work?
FileCloud is a robust file-sharing and sync system that provides accurate digital services to organisations of all sizes. The platform lets users access, share and manage files across any device of their choice in a safe and secure manner. FileCloud is a widely trusted platform used by prominent business groups like NASA, The Salvation Army and Toyota, among others. The platform comes loaded with a heap of advanced features enabling users to manage their files in a secure and efficient way. Admins can generate shared folders for their entire organisation and get the content in them managed centrally. Moreover, FileCloud also comes loaded with real-time integration facilities with existing file servers that lets users filter and search files across their databases in a convenient way. Supervisors can also generate file wise passwords or links facilitating protected uploads. Furthermore, it lets users collaborate and share files in real-time and add comments as well. In-built powerful data loss prevention capabilities made available within FileCloud helps users with endpoint backup, unauthorized access prevention and deleted files restoration in an efficient manner.
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