What is ICTBroadcast and how does it work?
ICTBroadcast is an all-in-one solution for unified communications and call center software. With integrated Voice, SMS, Fax, and Email features, it gives them the flexibility to deliver the best customer service experience. ICTBroadcast is based on an open-source Asterisk communications switch, providing them with the most sophisticated and comprehensive telecommunications platform. Its multiple dialing modes, such as progressive dialing, predictive dialing, power dialing, and preview dialing, give them the ability to match the dialing needs of any business. In addition, they can also manually dial contacts with WebRTC web phones, ensuring a personalized experience for each customer. Take their call center’s efficiency and productivity to the next level with ICTBroadcast's automated dialer. It automatically dials contacts and transfers them directly to their team members with minimal effort, giving them a competitive edge. With ICTBroadcast, user can provide outstanding customer service with ease.
Read moreWhat is Acqueon Engagement and how does it work?
Acqueon Engagement is a new breed of omnichannel campaign management software that features a built-in dialer, a Customer Data Platform (CDP), and an integrated compliance toolbox. Stay safe with integrated checks when new contacts are added and in real-time when executing campaigns. Acqueon Engagement helps you stay compliant with TCPA, GDPR, CCPA, and other privacy regulations by simply turning on controls as needed. Connect to all your data sources using native integrations to CRM and EHR systems, APIs to connect to your custom apps, and file imports. Acqueon ingestion engine onboards and consolidates your various data sources into a Customer Data Platform (CDP).
Read more78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IntelliDialer and how does it work?
IntelliDialer software dramatically increases sales results by delivering speed, efficiency and predictability to the sales process. The integrated solutions provide seamless access & transfer of data between both systems and integrated reporting of call logs and contact histories. Offers you on-demand stats for your entire team and tracks dials, call dispositions and meetings that have been set. Enables your sales organizations to make calls directly from Salesforce.com, and automatically captures, tracks and reports all calling activity within Salesforce.com.
Read moreSW Score Breakdown
What is PowerDialer and how does it work?
PowerDialer revolutionizes outbound sales with its AI-powered capabilities. This auto-dialer software transcribes live calls and pushes notes directly to your CRM, giving businesses back 10 hours every week. Enjoy seamless VoIP-enabled calls with built-in jitter reduction for crystal-clear communication. Record one voicemail, and AI customizes it for each recipient, ensuring every message hits the mark. Sophisticated call analytics provide actionable insights pre-talk, during the conversation, and post-talk, helping optimize sales strategies. Easily import contacts and call tasks from popular CRMs like HubSpot, Salesforce, and Apollo. Every call is logged, recorded, and transcribed in real-time, allowing your team to focus on building relationships rather than managing data. PowerDialer integrates smoothly with your existing systems via open APIs, native integrations, and modern webhooks for a streamlined and efficient calling process.
Read moreWhat is Mojo Dialer and how does it work?
Mojo Dialer, is the ultimate prospecting platform that allows users to make at least 300 calls per hour. It comes along with scores of features such as the Mojo Lead Manager, Mojo Dialer, Mojo Data, Mojo Marketing, Mojo dashboard, and Mojo Mobile. Speaking of Mojo Lead Manager, users can easily import data, post data from the data preferred partners, or use a custom lead capture form to fill in the pipeline. It lets users manage their tasks, follow up calls, go through the calendars, and so on. The software can be integrated with platforms like Wise Agent, Follow Up Boss, Zapier, etc, which makes it ideal for looking up for leads. The dialer offers clear call quality, and it is built on a simple calling module, which allows users to get access to popular sales calling techniques. The data includes high-quality real estate, and cold calling leads to accelerate the listing inventory. Next, one gets to use powerful marketing tools, along with databases that can convert leads to past clients. Lastly, this software pays much attention to personal/team prospecting performances and maintains goal tracking by keeping track of the prospecting metrics on the dashboard.
Read more89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Voiptime and how does it work?
Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate.
Read moreSW Score Breakdown
What is Hostcomm Cloud Contact Centre and how does it work?
Hosted predictive dialler that increases sales. 5-Star reviewed. 15 years' experience. UK customer service with unlimited telephone support.
Hostcomm Cloud Contact Centre Pricing
What is Apex Power Dialer and how does it work?
Apex Power Dialer is the ultimate game changer in agent productivity. This power dialer increases agents' productivity by not one, not two, not even three, but four times. This power dialer allows them to build custom audiences using dialer lists. This means they can count on reaching the right leads at the right time. This dialer is designed for those who believe in making the most out of every single lead and prospect. With This sequential dialing feature, their agents can focus on one lead at a time, maximizing their efficiency and closing more deals. They understand that nothing beats a one-on-one conversation when it comes to sales. It's the next best thing to a phone call and a great way to jumpstart a conversation. Upgrade to Apex Power Dialer and watch their agents' productivity soar.
Read moreWhat is RingCentral Contact Center and how does it work?
RingCentral Contact Center is an omnichannel inbound contact centre solution that helps businesses with seamless customer monitoring. Businesses of all types can use this platform to achieve efficient communication across the entire workplace. The software comes loaded with a variety of advanced features to help businesses optimise inter-departmental communication and strengthen customer wise relationships in real-time. Its skills-based routing system lets customers connect with the right department in an instant. Moreover, with an agent management facility, supervisors get to create agent wise schedules and reduce waiting times between calls. High-quality insights provided by RingCentral Contact Center help businesses improve their sales and get agent wise tasks monitored in an efficient manner. An omnichannel routing mechanism made available by the same helps agents receive and direct calls based on their availability, capacity and other pre-defined parameters facilitating speedy engagement. Moreover, customisable visual reports offered by the platform backed by an informative dashboard lets managers extract key business-relevant metrics, enabling better outcomes. Active integration with external platforms like Oracle and Salesforce helps businesses deliver a personalised experience to their loyal customer base.
Read moreRingCentral Contact Center Pricing
What is Sales Sling and how does it work?
Sales Sling is a comprehensive autodialer and lead management software that equips sales teams with an advanced set of tools to convert potential leads into loyal customers and sales. High-quality features available within the platform, assures the latest technology in dialling systems through an easy-to-use interface. Sales Sling provides a detailed dashboard that helps sales teams with detailed information regarding business sales and calls. Thus helping admins to monitor total calls and remaining leads in real-time. Furthermore, web-based phone agents can also depend on Sales Sling to attend calls directly from the program with zero geographical limitations. A webphone dialling system lets users make calls with an in-built dialer and receive inbound calls as well. Moreover, impactful live reporting and graph reporting features made available by the software helps sales teams get profound insights into their performance levels. Seamless integration with external CRM platforms like Zoho, Salesforce, Hubspot, SugarCRM, and more, all turns out to be quite useful.
Read moreWhat is 3CX Power Dialer and how does it work?
3CX Power Dialer was designed from the ground up specifically for 3CX. With 3CX Power Dialer you can automate unattended calls to patients or customers using unique contact lists.
What is Direct Connect and how does it work?
Direct Connect will convert enquiries from everywhere. It could be from your website, landing pages, live chat, as well as online sources including Gumtree, FaceBook, industry aggregates in Real Estate, Car Sales, Legal, Health, and many more. Whatever sector you’re in, they can help connect your customer to you in minutes. Studies prove a person's interest and intent is at its peak at the time of enquiry. If you don’t get in touch within minutes, you run the risk of losing an opportunity. Many businesses don't have the resources to respond to leads within minutes, which makes Direct Connect an essential asset.
Read moreWhat is DialedIn and how does it work?
DialedIn provides business owners with professional call center software that guarantees customer satisfaction. Customer interactions can be challenging, yet DialedIn makes it easier for any company in any industry to make each call quick, efficient, and personal. The software works as an all-in-one solution for inbound and outbound call centers by combining all the necessary support functions into easy-to-use software. The powerful tools that DialedIn provides help contact centers to personalize each customer experience, regardless of the industry. As a business, ensuring a good customer experience should be a top priority. DialedIn makes it easier to reach and exceed customer expectations by offering integrated features that streamline and optimize operations. These features are designed to make it simple for you to keep up with the customer's journey and provide personalized customer engagement. With DialedIn you can increase customer loyalty, build better relationships, and understand customer behavior as well as deliver faster services and resolution. So why wait? Fuel customer satisfaction with DialedIn Call Center Software wraparound solution today.
Read moreWhat is Callback Tracker and how does it work?
Callback Tracker offers a solution that helps its users initiate a conversation with their potential clients and retain their contact information as a lead. It targets any business that markets its products and services on the internet. The users can add a click to call widget on their websites through which visitors can request a callback. The widget uses artificial intelligence (AI) to track and organize their conversations. To set it up, users need to sign up on its website, select widgets they are interested in and use the "Code Embed" tab to obtain their personalized code. Alternatively, they can also download a plugin for WordPress. The tool allows them to monitor, record, and playback conversations. Widget styling options such as colors, schedule, and behavior are available. A caller greeting voice can be customized, and a caller ID is also available. Users can even connect their Callback Tracker account to their Google Analytics Dashboard to see graphs and use Google to analyze their data.
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