Experience Management Software List (July 2025)

If the customer is looking for an all-inclusive experience marketing toolkit to convert visitors into loyal customers, then TRACX is the solution needed. TRACX provides a range of powerful tools and features that can help to streamline the marketing efforts and build lasting relationships with the audience. With TRACX, can optimize marketing campaigns to create personalized experiences that resonate to target customers. This powerful toolkit includes features such as lead capture, customer relationship management, social media management, email marketing, and more, all designed to help, attract, engage, and retain customers. TRACX also provides a range of analytics and reporting tools to help tracking the success of marketing efforts and make data-driven decisions. Overall, TRACX is the perfect solution for businesses that want to take their marketing strategy to the next level and turn customers into super-fans.

Build & analyze your customer journey to create the happiest customers in the world. Feedbackly is the only multi-channel experience measurement platform.

PeopleMetrics' B2C customer experience solutions help leading B2C companies in hospitality, telecom & retail banking use customer feedback deliver consistent experiences across locations every time, reducing churn, increasing cross-sell & upsell, and driving down operational costs.

HappySignals provides Enterprise IT Experience Management for CIOs and IT departments. By combining operational data from your ITSM platform with our Experience Data you can enable an average 26% improvement in productivity.

QuickMetrix, is the ultimate solution to streamline their customer care, marketing, and PR efforts. With QuickMetrix, they no longer have to juggle between different platforms and tools to manage their social media presence. Everything they need is now in one place, making their job easier and more efficient. This all-in-one platform offers a comprehensive suite of features including social listening, publishing, and CRM capabilities. With QuickMetrix, they can monitor all social media mentions and engage with their audience seamlessly. But that's not all. QuickMetrix also includes advanced analytics, dashboards, and BI tools, giving they valuable insights to make data-driven decisions. They can easily track their social media performance, identify trends, and measure the impact of their campaigns. No more guesswork, just concrete data to drive their marketing strategy forward. And in case of a social media crisis, QuickMetrix has got them covered with its crisis management feature. Quickly identify and address any negative mentions and manage the situation proactively, saving their brand's reputation.

Rally UXR has transformed the user research landscape with its innovative User Research CRM. This powerful tool empowers Product and Research teams by streamlining the processes of user recruitment, management, and research. Rally UXR excels in simplifying complex research methodologies, enabling teams to focus on gathering valuable insights rather than getting bogged down by administrative tasks. Its intuitive platform is designed for ease of use, ensuring that even newcomers to user research can navigate its features effortlessly. Additionally, Rally UXR promotes deeper audience engagement by facilitating seamless interactions with users, thereby enhancing the quality and relevance of the research conducted. Celebrate the Rally UXR’s legacy, acknowledge its dedication to making user research more accessible, efficient, and effective—ultimately driving superior product development and enriching user experiences.

BetterFeedback software is a platform used by product teams to understand customer needs. Ask questions to monitor sentiment analysis with reviews, chat conversations. Measure trends with weekly report and import CSV files to update data stored in BetterFeedback.

GetFeedback software is a platform used to optimize Landing pages with Expert suggestions. Fix your landing pages with simple UI/UX and key elements. Collect Feedback to optimize engagement of your customers with your product. Brand Managers, Small, Medium and Large companies make use of the software.

We tailor customer experience (CX) and voice-of-customer programmes that capture hearts, grow bottom lines and transform organisational cultures.

Quickly build a new digital experience for any channel with unified customer, content and context data. Re-use data across channels. Be relevant everywhere. They unlock and unify experience data from any system or source so user can access it instantly to build new customer experiences with ease.

GemSeekCX Management platform helps you deliver outstanding customer experience when it matters. Monitor performance in real-time in a single source of truth for all countries, businesses, departments and teams. Build surveys quickly and easily. Empower your team with automatic creation of cases to act immediately on customer issues. Forecast ROI of your actions to prioritise the ones with the biggest impact.

Alterna CX is one of the top 30 leading Voice of Customer solutions in Gartner's Market Guide for Voice-of-the-Customer Applications. Alterna is an end-to-end platform with sophisticated dashboards and self-service reporting.

Survey2Connect is an innovative customer experience centric platform that helps find & analyze business challenges and device action plans.

Listen to the people that matter. Get opinions of business from the perspective of customers, employees, dealers, and participants. Make the right action using insights - Create, manage, and track action plans. Close the loop in real-time and build organisational agility. Deliver better business outcomes via transformational strategies driven by quality insights. Improve continuously.

SightMill provides great value Net Promoter Score survey software that helps you listen to your customers. You can manage all of your customer feedback in one place: email surveys, website surveys, and event feedback. SightMill is ready for any size company.

LitmusWorld is an enterprise SaaS platform that delivers dramatic improvements in business processes by enabling customer interactions. They bring businesses closer to their customers to better understand their expectations and gather actionable insights. They help you bring the two stakeholders together and create a great brand. The platform delivers actionable insights across touchpoints to Measure, Act and Improve on the overall experience, creating loyal and delighted customers.

we're offering a scalable B2B customer experience (CX) management application that collects, measures and analyzes all the touchpoints in a clients lifecycle. We go beyond satisfaction and power a differentiated client experience.

Alphadoc is the perfect solution for professionals who want to keep their documentation up to date and in sync with their products. All APIs and SDKs can be explained in one easy-to-use environment. And when added powerful AI capabilities, Alphadoc makes it even easier to get a complete picture of documentation. Reuse the customers content without having to copy and paste or rewrite it. Due to this intelligent AI system, Alphadoc knows which parts of documentation are already in use and saves time by activating them for reuse. The customer can even prevent mistakes due to duplication, ensuring high quality in documentation. Achieve a comprehensive overview of products and services quickly and easily with Alphadoc. Organize the documents in one central area and create an overview that's easy to manage. Plus, can link the API and SDKs with just one click to provide a powerful user experience. Make sure that documentation always has the necessary accuracy with Alphadoc!

Socially authenticated posts. So no SPAM. Spend time on meaningful questions from high-intent visitors. Visitors can post anonymously, encouraging honest QnA and protecting their data. Reach visitors, notify them of responses, even after they have left website. Even for anonymous posts.

Introducing Exairon, the cutting-edge autonomous customer experience solution that will revolutionize the way they interact with their customers. With our state-of-the-art technology, they can unleash the power of automation and elevate their customer experience to new heights. Imagine a world where customer inquiries are seamlessly resolved with efficiency, consistency, and effectiveness. With Exairon's autonomous CX platform, this dream becomes a reality. Say goodbye to lengthy wait times, repetitive processes, and frustrated customers. Instead, say hello to a seamless customer experience that will leave a lasting impression. Exairon's platform is built on the latest artificial intelligence and machine learning technologies, allowing it to understand and interpret customer inquiries with incredible accuracy. This means that no matter how complex or unique a customer's problem may be, Exairon will have the solution. And with our autonomous capabilities, customer inquiries are addressed in real-time, ensuring prompt responses and increased customer satisfaction. But that's not all. Exairon goes beyond just resolving inquiries. Our platform also provides valuable insights and analytics, giving they a deeper understanding of their customers' needs and preferences. By harnessing this data, they can tailor their products and services to better meet their expectations, creating a truly personalized customer experience. Whether you're in the retail, banking, or hospitality industry, Exairon is the solution you've been waiting for. With its intuitive interface and easy integration, they can seamlessly incorporate Exairon into their existing systems and processes, minimizing disruption and maximizing efficiency. Don't settle for a mediocre customer experience. Elevate their business with Exairon and experience the power of automation. Join the countless professionals who have already chosen Exairon as their go-to customer experience solution. Say goodbye to inefficiencies and hello to a seamless, consistent, and effective customer experience.