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Customer interaction tracking is the process of collecting data about customer experiences at all levels of a company. A customer interaction tracking system not only keeps track of consumers who have purchased a product or service but also of potential customers and how they communicate with sales organizations in the future.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
Google Analytics
|
98 | 4.6 |
Matomo
|
96 | 3.9 |
Clicky
|
95 | 4.6 |
Woopra
|
94 | 4.3 |
Kissmetrics
|
94 | 4.4 |
Mixpanel
|
93 | 4.4 |
Plausible Analytics
|
92 | 5 |
Trackboxx
|
91 | 5 |
Hitsteps
|
91 | 4.5 |
Indicative
|
91 | 4.6 |
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