Crisp |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications. Read more | tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 17 Fastest Growing # 10 Most Searched | # 3 Most Worthy # 16 Highly Rated |
| Total Features |
9 Features
|
9 Features
|
| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Not Available
|
Free Plan, Ease of Use, Real-time visitor monitoring, Customizable chat widget Mobile App Issues, Customer Support Issues, Limited Customization Options, Notification Issues |
| Review Summary |
Not Available
|
Users praise Tawk.to's user-friendly interface, ease of setup, and comprehensive features. They appreciate the ability to customize the chat widget, proactive chat invitations, and detailed analytics. Many reviewers highlight the excellent customer support, responsiveness of the team, and the platform's reliability. The mobile app and offline messaging capabilities are also well-received. However, some users mention occasional technical glitches and limitations in customization options. Overall, Tawk.to is valued for its user-friendliness, feature-richness, and supportive customer service. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
AliveChat $30.00 $30.00 per month AliveChat Plus $50.00 $50.00 per month Enterprise Custom |
tawk.to Free |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 3 More
|
+ 3 More
|
| Videos |
+ 1 More
|
+ 3 More
|
| Company Details | Located in: Houston, TX 77027 | Located in: Las Vegas, Nevada Founded in: 2010 |
| Contact Details |
1-888-696-4513 |
Not available |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
