Revolver vs RingCentral Engage Digital Comparison

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revolver

Live Chat Software

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RingCentral Engage Digital

Live Chat Software

5 2 user ratings

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Overview

Description

Revolver software is a platform used to solve customer problems. The software offers tools to reply chat in seconds with predefined answers with AI & machine learning algorithms. Talk to your customers with a live chat widget installed on your website in one copy-paste. Small, Medium companies make use of the software. Read more

RingCentral Engage Digital software is a platform used to connect with customers across the web, social media, and messaging apps. The software offers tools to automate conversations with best-in-class chatbot. Collaborate with teams and can send messages to the right agent based on message content and agent skill set. Gain insights with a drag-and-drop business intelligence dashboards. Read more

Pricing Options

Free Trial Available
Starts at $29.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

61%
Popularity

61%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

67%
Momentum

61%
Popularity

63%

Features

Total Features	6 Features	7 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	5/5 2 user ratings
Rating Distribution	Not Available	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
		Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $29.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter $29.00 $29.00 per month Growth $59.00 $59.00 per month Business $99.00 $99.00 per month	RingCentral Engage Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.5 1,736 ratings Revolver Vs LiveChat LiveAgent 4.7 1,922 ratings Provide Support 4.6 111 ratings Revolver Vs Provide Support DeskMoz 5 16 ratings Revolver Vs DeskMoz WebsiteAlive 4.7 9 ratings Revolver Vs WebsiteAlive	ChatFlow247 5 1 ratings RingCentral Engage Digital Vs ChatFlow247 LiveEngage 3.9 417 ratings RingCentral Engage Digital Vs LiveEngage LiveChat 4.5 1,736 ratings RingCentral Engage Digital Vs LiveChat Zendesk Chat 4.5 432 ratings RingCentral Engage Digital Vs Zendesk Chat Smartchat RingCentral Engage Digital Vs Smartchat
	View All Revolver Alternatives	View All RingCentral Engage Digital Alternatives