TeleCRM vs CallCabinet Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeleCRM

Call Center Software

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallCabinet

Call Center Software

4.6 13 user ratings

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Overview

Description

TeleCRM is a telecalling sales CRM and automation app that automates 40% of a company’s calling workflow and beats all slow competitors. TeleCRM offers an autodialer that helps employees dial 500 numbers a day. Plus, people can send 1 click WhatsApp, Email and SMS. This app comes with ultra-simple, consistent reminders. TeleCRM checks every telecaller’s activity and reports in real-time. The app helps in automatic lead capture and engagement. It sends automatic intro messages and assigns leads accordingly. Also, it has a cutting edge auto dialer that calls up leads one by one. Furthermore, the app provides intuitive call feedback recording backed by automated call records. So now the company has a record of exactly what the team members said to the prospects and clients. TeleCRM further supports follow-up and campaign scheduling, detailed automated employee tracking and reporting. Its additional features include instant Facebook lead capture/download, WFH call centre CRM for the remote sales team as well as auto-dialer based telecalling CRM. Read more

CallCabinet is revolutionizing conversations into actionable business intelligence, offering pioneering compliance call recording solutions that empower businesses worldwide. In today's volatile market, leveraging technology for success is crucial. CallCabinet ensures automatic adherence to regulatory requirements such as Dodd-Frank, MiFID II, GDPR, POPI, and PCI DSS. With granular custom policies, businesses gain full control over compliance. Advanced AI and deep machine learning uncover insights from every recorded conversation, revealing sentiment, emotion, and context. CallCabinet's platform also simplifies data migration from legacy systems, enabling comprehensive analysis and insight extraction. From automated alerts and workforce performance evaluations to ensuring company-wide regulatory compliance, CallCabinet's user-friendly interface supports individuals, teams, departments, and entire organizations. As a powerful call center software, it transforms complex tasks into streamlined processes, enhancing efficiency and compliance across the board. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

65%
Momentum

76%
Popularity

85%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

60%
Momentum

68%
Popularity

78%

Features

Total Features	9 Features	4 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 6 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.6/5 13 user ratings
Rating Distribution	Not Available	Excellent 76.9% Very Good 15.4% Average 0% Poor 7.7% Terrible 0%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Quarterly Others Annual Others Enterprise Custom	CallCabinet Custom
	View Detailed Pricing	View Detailed Pricing

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