Steep vs CX Genie Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Steep

Business Intelligence Software

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CX Genie

Business Intelligence Software

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Overview

Description

Steep redefines the landscape of analytics platforms with an innovative approach that synchronizes how businesses harness data as a unified force. Imagine a world where all visualizations draw from one wellspring of metrics, eliminating redundancy and streamlining communication. The platform is architectured for clarity, enabling companies to document, organize, and orchestrate metrics with unparalleled precision. It is a single source of truth that empowers everyone—from novices to experts—to engage in data exploration and multi-layered analysis without barriers. With Steep, users can transcend the need for SQL knowledge or extensive training, democratizing data analysis across all teams. From ad-hoc insights to polished executive decks, flexible document format is the vital bridge that brings together various roles within a company. Steep encourages seamless collaboration, allowing team members to swiftly construct, tailor, and distribute content while fostering meaningful discussions around findings. It's more than an analytics tool—it's a catalyst for informed decision-making throughout the corporate ecosystem. Read more

CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more

Pricing Options

Free Trial Not Available
Offers Free-forever and Custom plan.

Free Trial Available
Starts at $12.58. Offers Free-forever and Custom plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

60%
Momentum

63%
Popularity

68%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

63%
Popularity

68%

Features

Total Features	9 Features	5 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 6 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Pricing

Pricing Options	Free Trial Not Available Offers Free-forever and Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Business Plan Others Larger Teams Custom	Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Steep Alternatives	View All CX Genie Alternatives