Freshdesk Contact Center (Formerly Freshcaller) |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake. Read more | Hiver is a no-code conversational chatbot for actual leads. The software is very efficient and allows users to close more sales in less time. Users may modify their bots by customising welcoming messages, agent data, and colours by selecting templates from a variety of the most popular chat scripts. Furthermore, consumers may either do it themselves or with the help of the software to integrate everything. The conversational bots and forms function on all sorts of web pages, and the software runs seamlessly. It also features an automated lead verification feature, so users won't have to worry about heavy traffic or fraudulent leads since Hiver validates prospects in real-time. It also broadens its reach by sending periodic follow emails to high-quality prospects. As a consequence, users may monitor and improve their efforts, as well as access a data-driven analytical dashboard for better understanding. Additionally, native connectivity with users' favourite tools such as Slack, Mailchimp, WordPress, and others is simple. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
|
3 Features
|
| Common Features for All |
Agent Scheduling
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
Agent Scheduling
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| User Rating |
|
Not Available
|
| Rating Distribution |
|
Not Available
|
| User Sentiments |
Professional Receptionists, Detailed Call Summaries, 24/7 Availability, Extensive Integrations Inconsistent Receptionist, Occasional Missed Calls, Confusing Pricing Structure, Limited Personal Connection |
Not Available
|
| Review Summary |
Smith.ai's Virtual Receptionists consistently receive high praise for their professionalism, responsiveness, and ability to handle inbound calls, including screening out unwanted calls, providing detailed call summaries, and even scheduling appointments. Users highlight the service's ease of use, integration with CRM systems, and cost-effectiveness, making it a valuable asset for solo practitioners and firms seeking to streamline their intake processes and improve client satisfaction. |
Not Available
|
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
STARTER $140.00 $140.00 per month BASIC $300.00 $300.00 per month PRO $600.00 $600.00 per month |
Free Free Starter $25.00 $29.00 per month Professional $49.00 $56.00 per month Team Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 1 More
|
+ 2 More
|
| Videos |
+ 1 More
|
Not Available |
| Company Details | Located in: Los Altos, California | Located in: United states Founded in: 2021 |
| Contact Details |
Not available |
Not available |
| Social Media Handles |
Not available |
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
