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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Smartsupp offers a number of exciting tools and features that make the job of converting website visitors a lot easier for your chat operators. Real time chatting and interaction between your agents and visitors increases the rate of conversion of visitors into happy customers. Understand the behaviour of your visitors by getting a view of his screen, clicks and cursor movements. Customize the colours, texts and position of your chat box in a way that defines your brand. With Smartsupp, you can also reply to your customers via your smartphones. The software also allows you to keep your visitors engaged by sending timely personalized messages automatically. Read more | Heyhi helps website owners provide 1:1 live sales support to their visitors when the latter needs it the most. Customer support executives can receive and start video calls with website visitors on the go, take care of their objections and offer personalised sales support right in the middle of their website or landing pages alike. For startups, Heyhi is quite a game-changer as the founders get to unleash their true story, keeping it true to the audience, distinguishing themselves from the candidates and inspiring many at the same time. An integrated live chat feature promotes engaging relationships with visitors and clients alike. Heyhi is a completely customisable portal for users to indulge in, website owners can add their own logo, make changes within the call to action buttons, change language and integrate with external CRMs on the go. Data stored within is completely secure, making it easy for users to focus on the business-relevant tasks while the software takes care of the rest. All the live videos made over Heyhi are end to end encrypted. Read more |
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| SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 4 Highly Rated # 7 Fastest Growing |
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| Total Features |
7 Features
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4 Features
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| Common Features for All |
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Platforms Supported |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Use, Mobile App Functionality, Customer Communication, Chatbot Functionality Limited Integrations, High Pricing, Lack of Customization, Occasional Technical Issues |
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| Review Summary |
Overall, users appreciate Smartsupp's user-friendly interface, ease of setup, and helpful live chat features. The ability to monitor website visitors, send proactive messages, and collect customer feedback is highly valued. However, some users have reported occasional technical glitches, limited customization options, and challenges with integrating the platform with specific e-commerce platforms. Additionally, the pricing structure may not be suitable for businesses with limited budgets. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Standard $10.00 $22.50 per user / month Pro $72.00 $108.00 per user / month |
Welcomer Free Closer $29.00 $29.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
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| Company Details | Located in: Brno, Czech Republic |
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| Contact Details |
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| Social Media Handles |
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