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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ShowMyPC logo
Remote Access Software

4.1 9 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Splashtop Remote Support logo
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Overview

Description ShowMyPC software has four products and helps in accessing home/office PCs from remote locations as well as provide remote support to conduct meetings. The software allows hassle-free access and monitoring of multiple unattended computers. It comes with Windows Remote Desktop Protocol support across firewalls. Users can find help in rebooting a remote system and unlock PCs using ShowMyPC software. It also facilitates easily tracking stolen or lost personal computers. Remote Support and Meetings product by ShowMyPC features remote control, high-speed screen sharing, file transfer facility, live chat, session recording etc. It uses a password & not an IP address to make a connection. Read more Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month. Read more
Pricing Options
  • Free Trial Available
  • Starts at $11.67.
  • Free Trial Available
  • Starts at $3.0. Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    65%
  • Popularity
    73%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    88%
  • Momentum
    61%
  • Popularity
    81%

Features

Total Features
9 Features
8 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 3 More - Show Less
  • Unique Features
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

    Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.1/5 9 user ratings
    4.6/5 482 user ratings
    Rating Distribution
    • Excellent

      44.4%
    • Very Good

      22.2%
    • Average

      33.3%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      73%
    • Very Good

      22.2%
    • Average

      1.2%
    • Poor

      0.6%
    • Terrible

      2.9%
    User Sentiments
      Not Available

      Ease of Use, Fast Connection Speeds, Reliable Remote Access, Cost-Effective Pricing

      Occasional Software Crashes, Mobile App Limitations, Inconsistent Remote Printing Functionality, Technical Limitations with Third-Party Integrations

    Review Summary
    Not Available

    Splashtop Remote Support is generally well-received by users. Reviewers appreciate its ease of use, reliability, and wide range of features for remote desktop access and support. The software is praised for its fast connection speeds, simple user interface, and compatibility with various devices. Additionally, Splashtop's customer support is often commended for being responsive and helpful. However, some users have reported occasional connection issues and difficulties with certain features. Overall, Splashtop Remote Support is considered a reliable and user-friendly solution for remote access and support.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $11.67.
    • Free Trial Available
    • Starts at $3.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Premium $11.67 $14.00 per month

    Professional $15.83 $19.00 per month

    Business $33.33 $40.00 per month

    Enterprise $50.00 $60.00 per month

    Solo (Remote Work & Access) $3.00 $3.00 per month

    Pro (Remote Work & Access) $8.25 $8.25 per user / month

    Performance (Remote Work & Access) $13.00 $13.00 per user / month

    Enterprise (Remote Work & Access) Custom

    SOS (Remote IT & Support) $22.00 $22.00 per month

    Enterprise (Remote IT & Support) Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Splashtop Remote Support screenshot
    + 2 More
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Jose, California - 95128 Located in: San Jose, CA - 95129 Founded in: 2006
    Contact Details

    +1- (888) 930 1116

    https://showmypc.com/

    +1-408-861-1088

    https://www.splashtop.com/remote-support

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