REVE Chat vs Paldesk Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

REVE Chat

Live Chat Software

4.2 38 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paldesk

Live Chat Software

4.6 19 user ratings

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Overview

Description	REVE Chat is a Cloud-based Live Chat Software. It is a multi-channel software that offers features like co-browsing, voice/video chat and Facebook messaging to connect with customers online across multiple channels in real time. A live chat widget is available on the website to optimize your communications with visitors. The software also connects customers through Viber, Route chat to agents, Auto Trigger, Proactive Chats, Canned responses, Queuing your customers to start a conversation are some of the essential components of the software. Multiple website integration is available. Monitor all your chats from a dashboard and block all the SPAM messages. Read more	Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more. Read more
Pricing Options	Free Trial Available Starts at $13.50.	Free Trial Available Starts at $9.00.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 74% Momentum 65% Popularity 81%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 70% Momentum 61% Popularity 81%
SaaSworthy Awards	# 16 Fastest Growing	# 13 Most Popular # 4 Fastest Growing

Features

Total Features	9 Features	7 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.2/5 38 user ratings	4.6/5 19 user ratings
Rating Distribution	Excellent 63.2% Very Good 21.1% Average 0% Poor 0% Terrible 15.8%	Excellent 78.9% Very Good 15.8% Average 0% Poor 0% Terrible 5.3%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $13.50.	Free Trial Available Starts at $9.00.
Pricing Plans Monthly Plans Annual Plans	Standard $13.50 $15.00 per month Advanced $22.50 $25.00 per month Enterprise $45.00 $50.00 per month	Rookie $9.00 $11.00 per user / month Early Stage $14.00 $19.00 per user / month Rising Star $22.00 $29.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.5 1,736 ratings REVE Chat Vs LiveChat Smartchat REVE Chat Vs Smartchat Zendesk Chat 4.5 432 ratings REVE Chat Vs Zendesk Chat MyLiveChat 3.5 15 ratings REVE Chat Vs MyLiveChat ChatFlow247 5 1 ratings REVE Chat Vs ChatFlow247	LiveAgent 4.7 1,922 ratings Paldesk Vs LiveAgent LiveChat 4.5 1,736 ratings Paldesk Vs LiveChat LiveEngage 3.9 417 ratings Paldesk Vs LiveEngage ChatFlow247 5 1 ratings Paldesk Vs ChatFlow247 DeskMoz 5 16 ratings Paldesk Vs DeskMoz
	View All REVE Chat Alternatives	View All Paldesk Alternatives