Retently vs SurveyNinja Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Retently

Survey/ User Feedback Software

4.9 50 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyNinja

Survey/ User Feedback Software

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Overview

Description	Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more	SurveyNinja honors the legacy of transforming user feedback collection with unmatched versatility and ease. Professionals can effortlessly gather and process insights from customers, colleagues, and followers using this comprehensive toolkit. Choose from 14 different survey types, complemented by customizable settings to tailor each survey to their specific needs. SurveyNinja's designer-made templates offer a quick start, or you can begin from scratch, unleashing their creativity. With seamless integration across devices and platforms, sharing surveys and reports is a breeze. Detailed analytics, including intuitive charts and graphs, provide clear, actionable insights. Collaborative features allow team members to work together in real-time, ping updates via Slack, and synchronize responses with Google Spreadsheets. SurveyNinja simplifies the process of understanding their audience, enabling professionals to fine-tune work processes, explore market needs, and engage more effectively. The promise of three bonus subscription months makes it even more enticing. Magic outside Hogwarts indeed exists with SurveyNinja their ultimate solution for fast, efficient, and insightful feedback. Read more
Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Available Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 89% Reviews 83% Momentum 67% Popularity 77%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 60% Momentum 62% Popularity 62%
SaaSworthy Awards	# 20 Fastest Growing	Not Available

Features

Total Features	10 Features	14 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 11 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.9/5 50 user ratings	Not Available
Rating Distribution	Excellent 92% Very Good 8% Average 0% Poor 0% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Available Starts at $10.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom	Free Free Basic $10.00 $15.00 per month Standard $25.90 $37.00 per month Premium $48.30 $69.00 per month
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Alternatives

	Freshsurvey GrowthScore 4 1 ratings eNPS 4.7 3 ratings SatisMeter 4.8 42 ratings FeedbackLink	Surveyed SurveyMonkey 4.3 7,696 ratings SurveyNinja Vs SurveyMonkey SurveyNoodle easyfeedback 4.6 48 ratings SurveyNinja Vs easyfeedback UserFeedback SurveyNinja Vs UserFeedback
	View All Retently Alternatives	View All SurveyNinja Alternatives