eNPS

About eNPS

eNPS is a net promoter score collecting system designed specifically for gathering eNPS surveys. It enables you to send eNPS surveys to your employees by text message or email on a monthly or quarterly basis. eNPS ratings can be filtered by location, department, and management and you can send them as a text message or an email attachment. With eNPS, you can schedule surveys to be sent out to employees and maintain complete anonymity while conducting surveys. The answers to the surveys are provided on a scale of 0 to 10, with 0 indicating severe improbability and 10 indicating extreme probability. You can send a totally anonymous eNPS survey to any group of your workers at a regular period that you select. You can then see a lucrative trend and forecast expensive churn before it starts. You can also use eNPS to receive a fast and automated read on how your employees are feeling. Additionally, you can search, create, list, and deactivate your workers using the platform’s API that employs token-based validation and is very easy to use.

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Pricing

Free Trial Available
Starts at $29.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

68%
Momentum

61%
Popularity

66%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business
Individuals

API Support

Available

Modes of Support

Online

eNPS Features

Show Feature Explanation

Show Missing Features

NPS Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%

Email Surveys

Helps to distribute a survey questionnaire to respondents and collect feedback via email

Employee NPS

Helps to measure employee engagement and loyalty towards a business

Pulse Surveys

Helps managers to measure employee satisfaction and health of the company on a time-to-time basis

Anonymous Feedback

Allows collecting feedback securely in a private manner by hiding the identity of the person

Third-party Integration

Offers synchronization with third-party applications

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Polls (Voting)

Helps to discover critical data by asking the participants questions concerning the webinar

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Web Widget Survey

Survey widgets that can be attached to your web page

Web Pop-up Survey

Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.

SMS Surveys

A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate

Survey Builder

Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor

Customer NPS

Helps to track customer loyalty towards a specific brand or service

Offline Survey

Allows users to complete the survey responses without requiring an internet connection.

Text Analytics

Improves customer engagement by analyzing the available text data

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Multi-language Support

Available in multiple languages to support global customers

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

eNPS Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Basic $29.00 $29.00 per month

Features

$2 per survey
1 admin account
No SMS text message surveys
No API access

Standard $99.00 $99.00 per month

Features

$1 per survey
3 admin accounts
SMS text surveys ($1 extra)
Email support
API access

Pro $349.00 $349.00 per month

Features

$1 per survey
Unlimited admin accounts
SMS text surveys (included)
Phone and email support
Zapier and API access

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 23/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about eNPS Pricing