Bazaarvoice |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Reputology is a programme that was created to assist businesses, especially those with several locations, in tracking client evaluations, gathering feedback, and other comments in order to improve their products and services. Reputology is connected with social listening and monitoring technologies, as well as customer engagement features, to assist businesses remain on top of what their customers are saying and identify the core causes of both positive and negative feedback. Reputology allows users to monitor business evaluations published on a variety of popular review sites and social media platforms, including Yelp, Google, Facebook reviews, and more. Any business that has to monitor reviews for numerous locations, such as a hotel, restaurant, retail, government, health/medical, and more, will find Reputology to be an excellent partner.Perhaps the most essential element of Reputology is that it assists businesses in identifying the fundamental causes of consumer compliments and complaints and implementing real, long-term improvements as a result of their findings. Characteristics of Reputation Management of Information. Project management, survey management, and feedback management are all important aspects of project management. Dashboards Analytics. Read more | Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
5 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Easy to Use Interface, Comprehensive Review Monitoring, Time-Saving Efficiency, Excellent Customer Service Lack of Direct Response Feature, Limited Customization Options, Occasional Delay in Review Updates, Incomplete Yelp Integration |
Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues |
| Review Summary |
Reputology is a comprehensive online reputation management tool that helps businesses monitor, analyze, and improve their online presence. It offers a wide range of features, including review monitoring, review generation, social media management, and local search optimization. Reputology is praised by users for its user-friendly interface, detailed analytics, and ability to help businesses improve their online reputation. However, some users have reported issues with the accuracy of the data and the customer support. Overall, Reputology is a powerful tool that can help businesses effectively manage their online reputation. |
Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Single Location $49.00 $49.00 per month Multiple Locations $49.00 $49.00 per month Agencies $49.00 $49.00 |
Free Free Premium Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos | Not Available |
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| Company Details | Located in: United States | Located in: New York City, NY |
| Contact Details |
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