Reputology

About Reputology

Reputology is a programme that was created to assist businesses, especially those with several locations, in tracking client evaluations, gathering feedback, and other comments in order to improve their products and services. Reputology is connected with social listening and monitoring technologies, as well as customer engagement features, to assist businesses remain on top of what their customers are saying and identify the core causes of both positive and negative feedback. Reputology allows users to monitor business evaluations published on a variety of popular review sites and social media platforms, including Yelp, Google, Facebook reviews, and more. Any business that has to monitor reviews for numerous locations, such as a hotel, restaurant, retail, government, health/medical, and more, will find Reputology to be an excellent partner.Perhaps the most essential element of Reputology is that it assists businesses in identifying the fundamental causes of consumer compliments and complaints and implementing real, long-term improvements as a result of their findings. Characteristics of Reputation Management of Information. Project management, survey management, and feedback management are all important aspects of project management. Dashboards Analytics.

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Pricing

Free Trial Available
Starts at $49.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

79%
Momentum

63%
Popularity

69%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours

Reputology Features

Show Feature Explanation

Show Missing Features

Reputation Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Social Media Metrics

Users can measure and improve social media marketing performance

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Reputology Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Single Location $49.00 $49.00 per month

$49 per Location per Month

Plan Features

Daily review monitoring
Email alerts
Analytics & Reporting
Hootsuite integration
Responsive phone & email support

Multiple Locations $49.00 $49.00 per month

$49 per Location per Month

Plan Features

Daily review monitoring
Email alerts
Analytics & Reporting
Hootsuite integration
Responsive phone & email support
Custom alerts & summary reports
Unlimited users
Restricted permissions
Multi-location reporting & analytics
Workflow management tools
Dedicated Account Manager
Customer feedback & NPS module
Text Analytics module

Agencies $49.00 $49.00

$49 per Location per Month

Plan Features

Daily review monitoring
Email alerts
Analytics & Reporting
Hootsuite integration
Responsive phone & email support
Custom alerts & summary reports
Unlimited users
Restricted permissions
Multi-location reporting & analytics
Workflow management tools
Dedicated Account Manager
Customer feedback & NPS module
Text Analytics module
White label platform
Branded white label option
Client center to oversee all clients
Single sign on capability

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Disclaimer: The pricing details were last updated on 18/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Reputology Reviews

User Rating

4.9/5 (Based on 98 Ratings)

Rating Distribution

Excellent
87.8%
Very Good
11.2%
Average
1%
Poor
0%
Terrible
0%

User Sentiments

Easy to Use Interface, Comprehensive Review Monitoring, Time-Saving Efficiency, Excellent Customer Service

Lack of Direct Response Feature, Limited Customization Options, Occasional Delay in Review Updates, Incomplete Yelp Integration

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Review Summary

Reputology is a comprehensive online reputation management tool that helps businesses monitor, analyze, and improve their online presence. It offers a wide range of features, including review monitoring, review generation, social media management, and local search optimization. Reputology is praised by users for its user-friendly interface, detailed analytics, and ability to help businesses improve their online reputation. However, some users have reported issues with the accuracy of the data and the customer support. Overall, Reputology is a powerful tool that can help businesses effectively manage their online reputation.

Pros

Advanced reputation management tools help businesses monitor and respond to online reviews.
Detailed analytics and reporting provide insights into consumer sentiment and trends.
Streamlined social media management features help businesses engage with customers and promote their brand.

Cons

Some users have reported occasional technical glitches and limited customization options.
The pricing structure may be a deterrent for small businesses with limited budgets.
The platform's features may not be as comprehensive as those offered by some competitors.

AI-Generated from the text of User Reviews

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