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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RemotePC logo
Remote Access Software

4.2 194 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VNC Connect logo
Remote Access Software

4.3 774 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.4 5,184 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description RemotePC web-based remote access software is an affordable solution for remotely managing the PCs and Mac. It comes with a good set of features as well to support its expected functionalities. Unattended access, remote printing, file transfer, session recording, session transfer, and wake on LAN are some of its main features. The software is multi-platform friendly. Remote control feature helps to manage systems and accessing data even when you are on a tour. RemotePC offers remote access 24*7. It uses TLS v 1.2/AES-256 encryption for sending user authentication data between remote & local systems. Collaboration is supported via chat messages & whiteboard tools.Access is password-protected. Read more RealVNC Connect introduces powerful new features for secure and efficient remote access. With Code Connect, share a self-expiring, 2-minute session code to securely collaborate with external specialists without risking persistent access. The unified desktop app combines RealVNC Viewer and Server, offering a streamlined experience. The redesigned toolbar is customizable, while the new File Transfer tool features a dual-pane design for effortless two-way file sharing. In-session chat allows real-time communication, ideal for collaboration or support. Other standout features include automatic session recordings for audits or training, multi-monitor support to manage remote screens efficiently, and multi-level device lists for better organization by department, location, or team. Whether troubleshooting, collaborating, or managing devices, RealVNC Connect simplifies remote support with enhanced security, usability, and flexibility. Perfect for startups, IT teams, or consultants, it’s never been easier to securely connect and collaborate.. Read more Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Starts at $6.21.
  • Free Trial Available
  • Starts at $8.25. Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    63%
  • Popularity
    67%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    85%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    81%
  • Popularity
    71%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%
SaaSworthy Awards
Not Available
# 3 Most Worthy # 3 Most Popular # 4 Fastest Growing # 3 Most Searched
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 194 user ratings
4.3/5 774 user ratings
4.4/5 5,184 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    65.5%
  • Very Good

    15.5%
  • Average

    4.6%
  • Poor

    3.6%
  • Terrible

    10.8%
  • Excellent

    55.6%
  • Very Good

    32.8%
  • Average

    6.1%
  • Poor

    0.3%
  • Terrible

    5.3%
  • Excellent

    74.5%
  • Very Good

    13.7%
  • Average

    1.9%
  • Poor

    1.1%
  • Terrible

    8.8%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Affordable Pricing, Ease of Use, Fast Connection Speed, Cross-Platform Compatibility

    Occasional Disconnections, Mobile App Usability Issues, Limited Multi-Monitor Support, Unattended Access Setup Challenges

    Ease of Use, Cross-Platform Compatibility, Stable Connection, Secure Remote Access

    Mobile App Limitations, File Transfer Issues, Occasional Connection Issues, Limited Free Tier Support

    Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

    Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

RemotePC garners praise for its user-friendly interface, smooth remote control capabilities, and reliable performance. Reviewers appreciate the ease of setting up and using the software, even for non-technical users. The ability to remotely access files and applications from anywhere with an internet connection is a major advantage, and users find the software responsive and efficient. Additionally, RemotePC's customer support team is lauded for their promptness, helpfulness, and ability to resolve issues quickly and effectively.

Users find the software easy to use and reliable, with fast connection speeds and a stable connection. The remote desktop feature is particularly praised for its low latency and high-quality graphics. However, some users have reported issues with the software's user interface, finding it cluttered and unintuitive. Additionally, a few users have experienced occasional connection drops and technical glitches. Overall, users generally have a positive experience with the software, highlighting its ease of use, reliability, and strong remote desktop capabilities.

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $6.21.
  • Free Trial Available
  • Starts at $8.25. Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Consumer (For 1 Computers) $22.12 $22.12 per year

SOHO (For 10 Computers) $6.21 $9.95 per month

Team (For 50 Computers) $18.71 $29.95 per month

Enterprise (For 100 Computers) $37.46 $59.95 per month

Essentials $8.25 $8.25 per month

Plus $16.50 $16.50 per month

Premium $29.75 $29.75 per month

Enterprise Custom

Free Free

Standard (Remote Support) $10.00 $12.00 per user / month

Professional (Remote Support) $15.00 $18.00 per user / month

Enterprise (Remote Support) $24.00 $28.00 per user / month

Standard (Unattended Access) $10.00 $12.00 per user / month

Professional (Unattended Access) $15.00 $18.00 per user / month

NinjaOne Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: California, United States Located in: Cambridge, United Kingdom - CB4 0DS Founded in: 2002 Located in: Pleasanton, CA Founded in: 1996 Located in: Austin, TX
Contact Details

1-818-275-5909

https://www.remotepc.com/

0808 281 2668

https://www.realvnc.com/en/connect/

+1 (888) 900-9646

https://www.zoho.com/assist/

+1 888 542-8339

https://www.ninjaone.com/

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