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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Re:amaze logo
Live Chat Software

4.6 162 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FlowChat logo
Live Chat Software

5 1 user ratings

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Overview

Description The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are. Read more FlowChat is the ultimate chat management platform that will revolutionize their social selling strategy and take their business to new heights of success! With FlowChat, they have the power to transform their content into engaging conversations, allowing they to connect with potential clients like never before. Say goodbye to traditional methods of selling and hello to a more efficient and effective way of reaching their target audience. This innovative WebHooks feature enables they to seamlessly exchange data with their favorite platforms, making it easier to reach their audience with or without a middleman. And that's not all - with FlowChat, they can choose their future clients from comments or channels, and with just one click, add them to their lead list. Talk about making life easier for they and their team! But what truly sets FlowChat apart is our ability to provide them with other social platform information about their potential clients. This gives they more ways to interact and build rapport with them, ultimately increasing their chances of converting them into loyal customers. With our user-friendly Pipeline View, they can keep track of all their conversations and effortlessly build connections with their leads. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $166.00. Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    78%
  • Momentum
    66%
  • Popularity
    80%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    64%
  • Momentum
    67%
  • Popularity
    67%

Features

Total Features
3 Features
3 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Video Chat Make conversations more personal with video calling between your agents and your visitors

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 162 user ratings
5/5 1 user ratings
Rating Distribution
  • Excellent

    75.9%
  • Very Good

    16.7%
  • Average

    2.5%
  • Poor

    1.2%
  • Terrible

    3.7%
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Centralized Communication Channels, Ease of Use, Excellent Customer Support, Extensive Integrations

    Limited Customization Options, Occasional Software Glitches, Complex Admin Navigation, Limited Reporting Functionality

    Not Available
Review Summary

Users appreciate Reamaze's user-friendly interface, saying it's well-designed and easy to navigate. They also praise its customer support, describing it as responsive, helpful, and knowledgeable. Additionally, many users highlight Reamaze's automation capabilities, commending its ability to streamline workflows and save time. However, some users have expressed concerns regarding the limited customization options and the occasional occurrence of technical glitches. Overall, Reamaze is generally well-received by users, with many finding it to be a valuable tool for managing customer interactions.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $166.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

BASIC $29.00 $29.00 per user / month

PRO $49.00 $49.00 per user / month

Starter $59.00 $59.00 per month

PLUS $69.00 $69.00 per user / month

Enterprise Custom

Basic $166.00 $247.00 per month

Growth $416.00 $497.00 per month

White Label Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Attract and convert more customer using modern chat features.
+ 2 More
Not Available
Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 1 More

Vendor information

Company Details

Not available

Located in: Las Vegas, Nevada - 89147
Contact Details

Not available

https://www.reamaze.com/

Not available

https://www.flowchat.com/

Social Media Handles

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