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| Description | Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more | Kenect is a technology platform created to help businesses expand and succeed. The cutting-edge business texting platform connects to the current business line and supplies with the tools necessary to increase the online presence, develop online reputation, and improve online communication. With Kenect, generate a significant amount of online reviews each month and build stronger relationships with prospects and customers. This tools have been proven to help businesses attract, convert, and retain more customers quickly and efficiently. Kenect is the perfect solution for any business looking to take their operations to the next level. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 4 Fastest Growing # 8 Most Popular |
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| User Sentiments |
Ease of Use, Text Messaging Functionality, Review Generation & Management, Improved Customer Communication Inconsistent Mobile App Functionality, Limited CRM Integrations, Inadequate Customer Support Response, Occasional Software Glitches |
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| Review Summary |
Reviewers universally laud Podium's user-friendliness and ease of setup. They appreciate its comprehensive features, highlighting its ability to streamline customer communication, automate tasks, and track customer interactions. Many reviewers also mention Podium's excellent customer support, praising the responsiveness and helpfulness of the team. On the downside, some users have encountered occasional technical glitches and have expressed concerns about the pricing structure. Overall, Podium is a well-received platform that meets the diverse needs of businesses seeking to enhance customer engagement and streamline their operations. |
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AI-Generated from the text of User Reviews
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Core Custom Pro Custom Signature Custom |
Kenect Custom |
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| Company Details | Located in: Lehi, Utah | Located in: Lehi, Utah Founded in: 2017 |
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+1-833-276-3486 |
888-972-7422 |
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