Freshdesk |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your business. Additionally, the platform accepts PayPal, Visa, MasterCard, SEPA Transfer, and Cryptocurrency as modes of payment to facilitate easy payment transactions for its users. Read more | Welcome to the future of customer support! Say hello to Inline Help - the innovative solution for seamlessly converting your knowledge base into an instant proactive support system. Designed for the modern age, Inline Help elevates user experience and drives efficiency like never before. Gone are the days of manual tooltips and confusing support articles. With Inline Help, users can simply tap on any part of your website to instantly receive insights and guidance. No more searching through pages of information or struggling to find the right solution. This AI-powered tooltips do the magic for them, providing instant clarity and ease for your customers. But that's not all - Inline Help goes above and beyond by effortlessly integrating into your app for on-spot insights. And the best part? No coding required! That's right, with Inline Help, they can have the power of AI at your fingertips without any technical knowledge. This not only saves they time and resources but also makes it easier for your customers to get the support they need, when they need it. But don't just take our word for it. This satisfied customers have seen a drastic increase in customer satisfaction and a reduction in support tickets since implementing Inline Help. It's a win-win for both they and your customers. So what are they waiting for? Upgrade to Inline Help and join the ranks of successful businesses that prioritize user experience and efficiency. Your customers will thank they for it. Read more |
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| SW Score & Breakdown |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
5 Features
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9 Features
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| Common Features for All |
Alerts (Escalation)
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Ticket Management
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Alerts (Escalation)
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Ticket Management
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| Unique Features |
AI Assistant
Multi-language Support
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AI Assistant
Multi-language Support
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Forever Free Premium $9.00 $9.00 per user / month Business $15.00 $15.00 per user / month |
Essentials $97.00 $97.00 per month Growth $247.00 $247.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details |
Not available |
Located in: London, United Kingdom |
| Contact Details |
Not available |
Not available |
| Social Media Handles |
Not available |
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