Lime Talk vs Paldesk Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lime Talk

Live Chat Software

4.9 21 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paldesk

Live Chat Software

4.6 19 user ratings

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Overview

Description	Lime Talk is a Live Chat software application on your website used for converting website visitors into customers. Monitor and analyze your customer's interest in the product and responds to visitor's inquiries. A customizable platform to chat with your visitors and increase your conversion rate. A secure platform that offers Multi-language support, Google Analytics event tracking, and Offline messages. The software supports a web browser, tablet or mobile phone. Read more	Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more. Read more
Pricing Options	Free Trial Available Starts at $6.00.	Free Trial Available Starts at $9.00.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 71% Momentum 60% Popularity 68%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 70% Momentum 61% Popularity 81%
SaaSworthy Awards	Not Available	# 13 Most Popular # 4 Fastest Growing

Features

Total Features	7 Features	7 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.9/5 21 user ratings	4.6/5 19 user ratings
Rating Distribution	Excellent 85.7% Very Good 14.3% Average 0% Poor 0% Terrible 0%	Excellent 78.9% Very Good 15.8% Average 0% Poor 0% Terrible 5.3%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $6.00.	Free Trial Available Starts at $9.00.
Pricing Plans Monthly Plans Annual Plans	Lime Talk $6.00 $6.00 per month	Rookie $9.00 $11.00 per user / month Early Stage $14.00 $19.00 per user / month Rising Star $22.00 $29.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveEngage 3.9 417 ratings Lime Talk Vs LiveEngage LiveChat 4.5 1,736 ratings Lime Talk Vs LiveChat MyLiveChat 3.5 15 ratings Lime Talk Vs MyLiveChat Zendesk Chat 4.5 432 ratings Lime Talk Vs Zendesk Chat Smartchat Lime Talk Vs Smartchat	LiveAgent 4.7 1,922 ratings Paldesk Vs LiveAgent LiveChat 4.5 1,736 ratings Paldesk Vs LiveChat LiveEngage 3.9 417 ratings Paldesk Vs LiveEngage ChatFlow247 5 1 ratings Paldesk Vs ChatFlow247 DeskMoz 5 16 ratings Paldesk Vs DeskMoz
	View All Lime Talk Alternatives	View All Paldesk Alternatives