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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Koncert logo
Sales Engagement Software

4.8 269 user ratings

View Details

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FrontSpin logo
Sales Engagement Software

4.4 87 user ratings

View Details

Overview

Description Koncert is cloud based phone dialers for increasing sales up to 800% in B2B sales. Koncert is aiming mainly in increasing the sales, many of the companies already crushing their quota with koncert. Koncert is easy like its one call away to get your sales increased Multi-channel B2B sales engagement software to reach your prospects at scale through a sequenced workflow of email, video and social touches. Koncert includes multi channel sales engagement and provides bi directional real time syncing with 3rd party system including CRM’s. Koncert implements your strategy at scales and helps in increasing the productivity sales and bring more revenue. Concerts B2B managers takes the leads all the way through the sales pipeline and avoids the leads falling through cracks, no matter the channel they puts their best and provides detailed reports on sales performance. The multi channel communication Koncert provides allows the companies to exceed goals. Koncert has features like click dialer- place calls directly in salesforce, flow dialer - List-based power dialer, Agent assisted dialer - Human powered power dialer, remote coach - Listen to what your sellers are saying on calls. Read more FrontSpin is an intuitive sales communication tool designed for inside selling professionals to help them enhance their business performance and close in more deals. The ultimate aim of the tool is to help sales teams do their job better and quicker. Moreover, with FrontSpin, users get access to a variety of powerful dialling tools, like pre-recorded voicemail, prioritized call lists and single-click dialling, which increases the overall communication rate by 35%. In addition, businesses can also depend on the particular to forward personalized sales emails and monitor their open/click rate. Account-based Playbooks, offered by the same are also of great help enabling teams to enhance their lead generation processes and streamline workflows. Moreover, with FrontSpin SMS, organisations get to read and respond to incoming messages as per convenience and keep them synced with the internal database and CRM in a seamless way. Outsourcers, customer service providers, account executives and sales developers find out FrintSpin and its integrated functionalities to be of great help. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    61%
  • Popularity
    76%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    82%
  • Momentum
    60%
  • Popularity
    77%

Features

Total Features
13 Features
12 Features
Common Features for All
    CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management
    Call List Management Maintains a systematic order of all the important phone numbers of clients.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Call Recording Facility to record calls with a set of conditions and compliance
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions.
    Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner.
    Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance.
    Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically.
    Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 10 More - Show Less
    • CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management
      Call List Management Maintains a systematic order of all the important phone numbers of clients.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Call Recording Facility to record calls with a set of conditions and compliance
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions.
      Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner.
      Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance.
      Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically.
      Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.8/5 269 user ratings
    4.4/5 87 user ratings
    Rating Distribution
    • Excellent

      81%
    • Very Good

      16.7%
    • Average

      1.9%
    • Poor

      0%
    • Terrible

      0.4%
    • Excellent

      60.9%
    • Very Good

      26.4%
    • Average

      6.9%
    • Poor

      1.1%
    • Terrible

      4.6%
    User Sentiments
      Not Available

      User-friendly Interface, Excellent Customer Support, Seamless Salesforce Integration, Efficient Power Dialer

      Occasional Software Glitches, Limited Call Disposition Features, Inconsistent Salesforce Syncing, Lack of Extensive Third-Party Integrations

    Review Summary

    User reviews of Concert highlight its effectiveness in boosting sales productivity through automated dialing and integration with CRM platforms like HubSpot and Salesforce. Users appreciate the time savings and increased reach, enabling them to connect with more prospects and schedule more meetings. However, some users note minor technical hiccups, including occasional connection issues and a slightly outdated interface. Concert's customer support consistently receives praise for its responsiveness and helpfulness in resolving any problems.

    User reviews for FrontSpin highlight its ease of use, seamless Salesforce integration, and cost-effectiveness for sales teams. Many users praise its power dialer, playlist functionality, and the ability to quickly create lists and track progress. However, recurring issues with bugs, glitches, and unreliable Wi-Fi calling are consistently cited as drawbacks. While customer service is generally well-regarded, users often report limited email features and a somewhat outdated user interface.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Koncert Custom

    Frontspin Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Flow Dialer
    + 1 More
    Product Overview
    + 4 More
    Videos Video Thumbnail
    + 4 More
    Video Thumbnail
    + 4 More

    Vendor information

    Company Details Located in: Salem, New Hampshire Founded in: 2004 Located in: San Mateo, CA Founded in: 2015
    Contact Details

    603-952-2500.

    https://www.koncert.com/products

    888.400.2220

    https://www.frontspin.com/

    Social Media Handles

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