Zoho Desk |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Kiodesk software is a platform used to build businesses with customer support. The software offers tools to track customer conversations and prioritize, and assign them to the right people. Collaborate with teams define workflows in minutes. Measure the team’s performances and generate reports to monitor helpdesk productivity. Create a self service experience to support brand and improves customer satisfaction. Read more | Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your business. Additionally, the platform accepts PayPal, Visa, MasterCard, SEPA Transfer, and Cryptocurrency as modes of payment to facilitate easy payment transactions for its users. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
16 Features
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5 Features
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| Common Features for All |
Alerts (Escalation)
Automated Routing
Community Forums
Contract (SLA Management)
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Social Media Integration
Surveys & Feedback
Ticket Management
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Alerts (Escalation)
Automated Routing
Community Forums
Contract (SLA Management)
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Social Media Integration
Surveys & Feedback
Ticket Management
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| API Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Kiodesk Free |
Free Forever Free Premium $9.00 $9.00 per user / month Business $15.00 $15.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: New York, New York |
Not available |
| Contact Details |
Not available |
Not available |
| Social Media Handles |
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Not available |
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