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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Incident.io logo
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents. Read more Mode is on a mission to help every organization communicate securely and seamlessly through cyberattacks by building a secure communication platform for cybersecurity teams. During major incidents that disrupt primary communication channels, it's crucial for Incident Response (IR) stakeholders to stay in contact. Deploying a secure app that enables messaging, video calls, and file sharing can significantly expedite response and recovery from cyberattacks. Mode's secure communication platform ensures that IR plans, playbooks, and contact lists are isolated and readily available, allowing for swift mobilization of teams. This platform facilitates secure communication logs for regulatory, legal, and insurance requirements, uniting cybersecurity experts, executives, legal teams, and all necessary stakeholders to effectively manage incidents. By keeping teams securely connected through remediation until primary environments are restored, Mode helps reduce the time to recovery. With advanced incident response programs reportedly cutting data breach costs by 34%, Mode is an essential tool for any organization's IR program. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $16.00. Offers Custom plan.
  • Free Trial Not Available
  • Mode Offers Custom plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    74%
  • Momentum
    67%
  • Popularity
    82%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    68%

Features

Total Features
5 Features
5 Features
Common Features for All
    Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Prioritization Sets priority levels by considering the severity and impact of incidents
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
  • + 2 More - Show Less
    • Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Prioritization Sets priority levels by considering the severity and impact of incidents
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Online
    • Online

    Reviews & Ratings

    User Rating
    4.9/5 126 user ratings
    Not Available
    Rating Distribution
    • Excellent

      91.3%
    • Very Good

      8.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
    Review Summary

    User reviews consistently praise Incident.io for its seamless Slack integration, making incident management effortless and intuitive. Users appreciate the platform's ability to automate key tasks, streamline communications, and foster a positive incident culture. While the pricing model for larger teams presents some drawbacks, the extensive customization options and responsive customer support are highly valued. Users highlight the platform's potential for future growth and innovation, with ongoing feature development addressing reported pain points.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $16.00. Offers Custom plan.
    • Free Trial Not Available
    • Mode Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $16.00 $19.00 per user / month

    Pro $23.00 $28.00 per user / month

    Enterprise Custom

    Mode Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Data Insights
    + 3 More
    Not Available
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: London, Great Britain Founded in: 2021

    Not available

    Contact Details

    Not available

    https://incident.io/

    Not available

    https://www.mode.io/

    Social Media Handles

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