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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iAdvize logo
Live Chat Software

4.4 27 user ratings

Get Free Advice

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Makassan logo
Get Free Advice

Overview

Description iAdvize is a Conversational platform that enables over 2000 brands in over 100 countries to add a profitable human touch to their digital experiences at scale. It enables you to keep the personal connection that connects you to your customers via the communication channel used by over 5 billion people: Messaging. Thanks in large part to technologies like ibbü, a community of on-demand professionals assisting your visitors 24/7, iAdvize is available remotely, allows rapid setup, and adapts to business needs. Its Live Shopping, as an engaging and immersive sales channel, has the potential to enrich your digital consumer trip. By developing an authentic and scalable relationship, you can expand your digital experience to maximise consumer reach and exceed their expectations. Increase your sales by using this channel that encourages impulse purchases. It allows you to have a seamless and rich discussion. You may respond to text, voice, and video messaging chats on your customers' desktops, mobile devices, and in your apps, wherever they are. In one single dialogue thread, you may get support from chatbots, your agents, and experts in real-time or offline through asynchronous messaging. Read more Makassan is the ultimate communication tool for businesses. Inspired by the trading practices of the indigenous Makassan people of Indonesia, our platform allows them to seamlessly trade information with their customers and build stronger relationships. Like the Makassans who traveled to Northern Australia for trading, our platform helps them connect with customers and foster a sense of camaraderie. This team at Makassan understands the importance of clear and timely communication in the competitive business world, and that’s why we have created a platform that allows them to coordinate and reply to messages over various channels such as chat, email, Slack, and SMS. With just one platform, they can efficiently manage all their customer communications, saving they time and effort. But what sets Makassan apart from other communication tools is their focus on privacy and security. With customizable chat widgets, they can tailor their communication experience to match their brand and create a unique and engaging experience for their customers. With seamless integration into their existing systems, they can easily incorporate Makassan into their daily operations without any hassle. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $15.00.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    78%
  • Momentum
    65%
  • Popularity
    85%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    62%

Features

Total Features
4 Features
4 Features
Common Features for All
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 1 More - Show Less
    • Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.4/5 27 user ratings
    Not Available
    Rating Distribution
    • Excellent

      63%
    • Very Good

      29.6%
    • Average

      0%
    • Poor

      3.7%
    • Terrible

      3.7%
    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Starts at $15.00.
    Pricing Plans
    Monthly Plans Annual Plans

    iAdvize Custom

    Standard Plan $15.00 $15.00 per month

    Pro Plan $29.00 $29.00 per month

    Sole Tenant Plan $39.00 $39.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Assignation Method
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Nantes, France Located in: +1 858-381-2983
    Contact Details

    +44 (0) 203 445 0904

    https://www.iadvize.com/

    Not available

    https://makassan.com/

    Social Media Handles

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