HeyBubble vs Channel.io Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HeyBubble

Live Chat Software

4.3 23 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Channel.io

Live Chat Software

4.9 13 user ratings

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Overview

Description

HeyBubble is a live chat platform that helps small and medium-size enterprises and startups monitor their traffic at once and engage them in conversation to provide outstanding customer care. The software is cloud-based, mobile-friendly, and integrated with the most popular web tools. Additionally, it helps companies forge genuine connections with their clients and provides them with the chance to speak with actual people throughout key conversion phases. Additionally, it minimises checkout abandonment while boosting the ideal sum of the shopping cart. Individuals may target the website users who need help and assist them before they depart by viewing the complete journey of their visitors. With the help of the offered data and reports, users may even modify how their operators utilise HeyBubble and monitor the outcomes daily. Additionally, since HeyBubble Live Chat is mobile-friendly, users can track their prospects from anywhere. All they need to do is sign up and assist their visitors immediately. Read more

Place Customer Experience at the Center of the Business. Connect with customers, convert visitors, and collaborate to keep customers engaged. An all-in-one business solution. Live chat, Team chat, CRM and Marketing. Read more

Pricing Options

Free Trial Not Available
Starts at $12.00. Offers Custom plan.

Free Trial Available
Starts at $30.00. Offers Free-forever plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

67%
Momentum

62%
Popularity

72%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

67%
Momentum

65%
Popularity

70%

Features

Total Features	6 Features	4 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 23 user ratings	4.9/5 13 user ratings
Rating Distribution	Excellent 30.4% Very Good 69.6% Average 0% Poor 0% Terrible 0%	Excellent 84.6% Very Good 15.4% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Not Available Starts at $12.00. Offers Custom plan.	Free Trial Available Starts at $30.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Pro $12.00 $15.00 per user / month Advanced $18.40 $23.00 per user / month Premium Custom	Free Free X-Small $30.00 $33.30 per month Small $50.00 $55.60 per month Medium $70.00 $77.80 per month Large $150.00 $166.70 per month Enterprise $200.00 $222.20 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveEngage 3.9 417 ratings HeyBubble Vs LiveEngage LiveChat 4.5 1,736 ratings HeyBubble Vs LiveChat Smartchat HeyBubble Vs Smartchat Let's Connect 5 9 ratings HeyBubble Vs Let's Connect ChatFlow247 5 1 ratings HeyBubble Vs ChatFlow247	Let's Connect 5 9 ratings Channel.io Vs Let's Connect Smartchat Channel.io Vs Smartchat LiveChat 4.5 1,736 ratings Channel.io Vs LiveChat LiveAgent 4.7 1,922 ratings LiveEngage 3.9 417 ratings Channel.io Vs LiveEngage
	View All HeyBubble Alternatives	View All Channel.io Alternatives