|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
Featured
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zoho Desk |
| Description | Slaask gives users the power to reach customers and leads like never before! With the $100 in free Slack credits, users can provide a high-quality and easy-to-use platform for the interactions between users and their target audience. Through Slaask, conversations are more efficient and effective than ever before, allowing for an efficient workflow that adds value to both of business and customer engagement. Stay connected no matter where their contacts are be it on the website, Facebook page, Twitter page, iOS app, Android app or mailbox. Bringing everything into one intuitive interface allows for conversations that span multiple sources with ease. All of this with minimal effort makes Slack a great investment for companies of all sizes looking to foster meaningful connections with their clients. They firmly believe that interaction with patrons should be as straightforward and enjoyable as possible! With this cloud-based software, visitors can access messaged directly from the bottom right corner of their web browser without having to switch screens or log in elsewhere. This increased accessibility boosts successful sales performance while delivering outstanding support experiences every time! Team collaboration is key in accomplishing goals efficiently. Slack provides an ideal environment for memorizing topics quickly as well as quickly sharing ideas between team members away from the chaos of direct messages or emails. A streamlined approach helps streamline discussions between members who might be located anywhere on the globe product updates become simple tasks instead of time sinks! Additionally, shared files allow everyone to work together without having to constantly reattach the same document at different stages of a project's life cycle. For faster communication and maximum satisfaction between users and clients no tool comes close to Slaask's superior service standard today! Try out this free trial today with $100 worth of bonus credits to unlock powerful tools tailored towards successful client engagement efforts for businesses everywhere! Read more | Welcome to the future of customer support! Say hello to Inline Help - the innovative solution for seamlessly converting your knowledge base into an instant proactive support system. Designed for the modern age, Inline Help elevates user experience and drives efficiency like never before. Gone are the days of manual tooltips and confusing support articles. With Inline Help, users can simply tap on any part of your website to instantly receive insights and guidance. No more searching through pages of information or struggling to find the right solution. This AI-powered tooltips do the magic for them, providing instant clarity and ease for your customers. But that's not all - Inline Help goes above and beyond by effortlessly integrating into your app for on-spot insights. And the best part? No coding required! That's right, with Inline Help, they can have the power of AI at your fingertips without any technical knowledge. This not only saves they time and resources but also makes it easier for your customers to get the support they need, when they need it. But don't just take our word for it. This satisfied customers have seen a drastic increase in customer satisfaction and a reduction in support tickets since implementing Inline Help. It's a win-win for both they and your customers. So what are they waiting for? Upgrade to Inline Help and join the ranks of successful businesses that prioritize user experience and efficiency. Your customers will thank they for it. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more | It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance. Read more |
| Pricing Options |
|
|
|
|
| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
|
Not Available
|
Not Available
|
# 3 Most Worthy # 10 Fastest Growing |
| Organization Types Supported |
|
|
|
|
| Platforms Supported |
|
|
|
|
| Modes of Support |
|
|
|
|
| API Support |
|
|
|
|
| User Rating |
|
Not Available
|
|
|
| Rating Distribution |
|
Not Available
|
|
|
| User Sentiments |
Not Available
|
Not Available
|
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
Ease of Use, Customizable Interface, Extensive Integrations, Comprehensive Ticketing System Mobile Application Limitations, Confusing Navigation, Limited Customization of Help Center, Slow Support Response |
| Review Summary |
Not Available
|
Not Available
|
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
Zoho Desk, a customer support software, garners mixed reviews across various platforms. Users commend its user-friendly interface, customizable features, and robust reporting capabilities. However, some express dissatisfaction with its limited integrations, occasional glitches, and subpar customer support. Reviewers also highlight the need for improved mobile functionality and more comprehensive reporting options. Overall, Zoho Desk is generally well-received, although there is room for improvement in certain areas to enhance user satisfaction. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Standard $26.00 $29.00 per month Plus $44.00 $49.00 per month Pro $89.00 $99.00 per month Enterprise $179.00 $199.00 per month |
Essentials $97.00 $97.00 per month Growth $247.00 $247.00 per month Enterprise Custom |
NinjaOne Custom |
Express $7.00 $9.00 per user / month Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots | Not Available | Not Available |
+ 3 More
|
+ 2 More
|
| Videos |
+ 1 More
|
Not Available |
+ 4 More
|
+ 3 More
|
| Company Details | Located in: San Francisco, California Founded in: 2015 | Located in: London, United Kingdom | Located in: Austin, TX | Located in: Pleasanton, California - 94588 |
| Contact Details |
Not available |
Not available |
+1 888 542-8339 |
+1 888-900-9646 |
| Social Media Handles |
|
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
