Freshworks 360 vs Propertybase Comparison

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshworks 360

CRM Software

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Propertybase

CRM Software

3.5 79 user ratings

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Overview

Description

Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool. Read more

Propertybase is a cloud-based Real Estate CRM and Marketing tool. This software supports automated mass email campaigns, drip campaigns, and reporting tools with a pre-defined template to generate leads. Integrate your MLS, IDX Search, and dynamic market reports to scale heights. Collaborate with your team to manage your client's activities. Manage all your documents in a systematic process to close deals. The fully functioning dashboards help you monitor team performance and generate real-time reports spontaneously. This software is trusted by hundreds of businesses across the world. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

69%
Reviews

60%
Momentum

61%
Popularity

62%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

75%
Momentum

60%
Popularity

74%

Features

Total Features	3 Features	14 Features
Common Features for All	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close + 9 More - Show Less
Unique Features	Customization Helps to customize the system for use in industry-specific use cases Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Customization Helps to customize the system for use in industry-specific use cases Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	3.5/5 79 user ratings
Rating Distribution	Not Available	Excellent 38% Very Good 25.3% Average 8.9% Poor 8.9% Terrible 19%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Freshworks 360 Custom	Propertybase GO Custom Propertybase Salesforce Edition Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SimpleCRM 4.4 16 ratings Freshworks 360 Vs SimpleCRM webCRM 4.6 36 ratings Freshworks 360 Vs webCRM DigitalCRM.com Freshworks 360 Vs DigitalCRM.com CRM.io by 500apps 5 2 ratings Freshworks 360 Vs CRM.io by 500apps Zoho CRM 4.3 2,503 ratings Freshworks 360 Vs Zoho CRM	The Real Estate CRM Propertybase Vs The Real Estate CRM Sell.Do 4.9 145 ratings Propertybase Vs Sell.Do PropCRM GoCRM 5 2 ratings Propertybase Vs GoCRM DigitalCRM.com Propertybase Vs DigitalCRM.com
	View All Freshworks 360 Alternatives	View All Propertybase Alternatives