Freshworks 360 vs noCRM.io Comparison

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshworks 360

CRM Software

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

noCRM.io

CRM Software

4.6 307 user ratings

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Overview

Description

Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool. Read more

noCRM.io is a lead management tool that provides managers visibility over the sales pipeline and drives efficiency among sales reps. It eliminates the need for time-consuming training sessions to onboard your team as is required in traditional CRM systems. Manage leads efficiently and gain a 360° view of your sales pipeline. Add the series of steps you need to take your leads through to close deals. With built-in prospecting lists, salespeople can tap into their pool of unqualified prospects and generate more hot leads for their sales pipeline. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $21.0.

SW Score & Breakdown

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

69%
Reviews

60%
Momentum

61%
Popularity

62%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

86%
Momentum

62%
Popularity

76%

Features

Total Features	3 Features	4 Features
Common Features for All	Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.	Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.6/5 307 user ratings
Rating Distribution	Not Available	Excellent 61.9% Very Good 35.5% Average 1% Poor 1.6% Terrible 0%
User Sentiments	Not Available	Ease of Use, Lead Management, Sales Process Focus, Customizable Pipeline Limited Reporting Functionality, Mobile App Usability, Complex Lead Entry for Multiple Contacts, Limited Third-Party Integrations
Review Summary	Not Available	Overall, users praise the simplicity, ease of use, and intuitive interface of the product, describing it as a great alternative to traditional CRM systems. Many appreciate its straightforward approach to customer relationship management, emphasizing its effectiveness for small businesses and those seeking a no-fuss solution. While some users mention occasional glitches and a lack of advanced features, most agree that the product's user-friendliness and focus on core CRM functions make it a solid choice for those seeking a hassle-free CRM experience.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $21.0.
Pricing Plans Monthly Plans Annual Plans	Freshworks 360 Custom	Sales Essentials $21.00 $25.00 per user / month Dream Team $29.00 $36.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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